Samsung

Samsung Banning Galaxy Note 7 Devices From Connecting To Networks In New Zealand

If you haven’t already turned in your potentially explosive, recalled Samsung Galaxy Note 7, now is the time: Samsung plans to disconnect the phones from cellular networks — at least in New Zealand.  [More]

CPSC

Back in September, federal safety regulators advised owners of Samsung washing machine owners to go easy on their heavy laundry loads after several folks had complained about violent, almost explosive, vibrations. Now, more than a month later, Samsung is recalling nearly 3 million machines and disclosing that these washers have done some significant damage to users — like breaking one person’s jaw. [More]

Reddit

Are Explosion-Proof Batteries On The Way?

Between Samsung’s massive Galaxy Note 7 recall, hoverboards that catch fire, and e-cigarettes that unexpectedly combust, there has been no shortage of dangerous examples that suggest some batteries — specifically of the lithium-ion type — found in popular electronics are susceptible to explosions. Now, scientists are working to create a safer alternative power source.  [More]

Samsung

South Korean Customers Sue Samsung Over Galaxy Note 7

It took less than a week for attorneys in a class action suit against Samsung in South Korea to round up 500 customers interested in demanding compensation from the company after their experience with the Galaxy Note 7 recall. Public opinion has turned against Samsung in its home country as well as in the rest of the world, leading to the worst crisis in company history. [More]

Reddit

The Inside Story Of How Samsung Botched The Galaxy Note 7 Recall

One important decision by Samsung executives turned the Galaxy Note 7 from a big but manageable product defect to a brand-destroying disaster. Reports from all over the world were coming in of Galaxy Note 7 fires, along with pressure from mobile carriers and from customers to do something about it. Yet the company didn’t know exactly what was causing the batteries to explode. [More]

Janitors

Samsung Tries To Move Past Galaxy Note 7 Debacle With Discounts On Note 8 In South Korea

Samsung may have discontinued the Galaxy Note 7 smartphone earlier this month after a massive recall linked to reports that the devices had the tendency to overheat and explode, but that doesn’t mean the tech company is ready to throw in the towel on the entire Galaxy Note line. In fact, a new report suggests the company is still planning a new version of the devices and offering customers in South Korea a discount if they stick around.  [More]

Amtrak Now Prohibiting Passengers From Bringing Galaxy Note 7 Devices On Trains

Amtrak Now Prohibiting Passengers From Bringing Galaxy Note 7 Devices On Trains

First planes, now trains: the Samsung Galaxy Note 7 is no longer welcome on Amtrak. [More]

Australia's 7 News

Apple Investigating Report Of iPhone 7 Catching Fire

While we’ve heard numerous reports of Samsung smartphones and tablets overheating and catching fire — sometimes destroying property and injuring customers — now Apple is on the receiving end of at least one similar report.  [More]

Reddit

Galaxy Note 7 Owners Unhappy With Samsung’s Handling Of Global Recall

One of the early victims of an exploding Samsung Galaxy Note 7 said that the company offered to cover his expenses, including damage to the hotel room he was staying in at the time his phone caught fire. Now that the phone has been officially recalled and Samsung is in crisis, customers report that Samsung hasn’t handled customers whose phones have actually caught fire very well. [More]

Samsung

Senator Wants To Know What’s Up With Samsung’s Lithium-Ion Batteries

While Samsung says it tested the batteries used in its now recalled and defunct Galaxy Note 7 devices before putting them in consumers’ hands, there are still plenty of unanswered questions related to how such a dangerous problem — exploding phones — could have gone unnoticed.  [More]

Reddit

Galaxy Note 7 Owners Sue Samsung After Being Left Without Phones For Weeks

Before any official recall was announced, Samsung offered replacement devices or refunds to owners of potentially explosive Galaxy Note 7 phones, but some customers maintain that the company still left them hanging without a smartphone for too long. [More]

Samsung

Samsung Setting Up Note 7 Exchange Booths At Airports Around The World

You’re walking toward airport security when suddenly, you remember that you haven’t exchanged your recalled Samsung Galaxy Note 7 — and you aren’t allowed to bring it on your flight due to a new federal ban prohibiting the devices on all planes, lest they catch fire. What’s a traveler to do? [More]

Samsung

Samsung Did Test Galaxy Note 7 Batteries Before Selling Phones, But Only In-House

As we all know by now, the Samsung Galaxy Note 7 phone has a pretty big design flaw in it that makes the batteries extra-flammable. The phone is totally recalled and permanently off the market now, an expensive debacle for Samsung. But how, one might wonder, does a flaw that big actually escape notice during testing? Was there even testing? [More]

(Rachel)

Feds Announce Airplane Ban For All Samsung Galaxy Note 7 Phones

The Department of Transportation, along with the Federal Aviation Administration (FAA) and the Pipeline and Hazardous Materials Safety Administration (PHMSA), have officially issued an emergency order to ban all Samsung Galaxy Note 7 smartphones from air transportation in the U.S., deeming the devices “forbidden hazardous material.” [More]

Samsung’s Galaxy Note 7 Debacle Will Likely Cost Company $3B

Samsung’s Galaxy Note 7 Debacle Will Likely Cost Company $3B

Surprise! All the trouble Samsung has had with its Galaxy Note 7 — the non-recall, the official recall, scrapping the production of the devices, and finally, the recall of replacement phones — is going to hit the company where it hurts: right in the piggy bank. [More]

Samsung

Why Don’t Carriers Just Kick The Galaxy Note 7 Off Their Networks?

Even when a recall is heavily publicized, not all of the items are recovered and returned to the manufacturer. That may be the case with the Galaxy Note 7, a smartphone that has a small chance of suddenly exploding for reasons that even the manufacturer still doesn’t fully understand. So why don’t phone carriers just block the devices from their networks, or why doesn’t Samsung remotely brick the devices to force customers to stop using them? Turns out that’s a tricky legal and ethical issue. [More]

Samsung Officially Recalls All Galaxy Note 7 Phones, Including Replacement Devices

Samsung Officially Recalls All Galaxy Note 7 Phones, Including Replacement Devices

Not even two months after Samsung first released the Galaxy Note 7, the phone has already been recalled and replaced, only to be discontinued. Now, for the second time in five weeks, Samsung and U.S. safety regulators have issued an official recall covering all Galaxy Note 7 phones. [More]

Reddit

Recycling 2.5 Million Galaxy Note 7 Phones At Once Is An Environmental Disaster And An Opportunity

Samsung is now gathering up the millions of discontinued and recalled Galaxy Note 7 smartphones sold around the world, with the help of retailers, ground transportation companies, and kits that include safety gloves and multiple layers of fireproof boxes. Yet that’s just the first step in retiring all of those devices. “Recycling” smartphones still usually means recycling their parts into a refurbished phone, not recycling the phone’s materials into a new phone or another object. [More]