robocalls

Consumerist

FCC Plan To Let Phone Companies Block More Annoying Robocalls Moves Forward

Many of the FCC’s most visible consumer protection moves — net neutrality, privacy — prove contentious within the Commission. But today, in a rare show of unanimity, all three sitting commissioners agreed with consumers about one big fact: Robocalls really, really suck, and the FCC is in a position to do something about it. [More]

Lawmakers Try Again To Close Loophole Allowing Government To Make Debt-Collection Robocalls

Lawmakers Try Again To Close Loophole Allowing Government To Make Debt-Collection Robocalls

Once again, federal lawmakers are trying to close a recently opened loophole that allows the federal government — and, by extension, contractors working for the government — to blast out automated, unwanted, possibly incorrect, debt-collection robocalls. [More]

Joe M. O'Connell

Will New FCC Chief Undo Progress On Combating Robocalls?

You hate robocalls. We hate robocalls. Probably even our pets hate robocalls. They are a scourge on modern communications. Even new FCC Chair Ajit Pai hates these auto-dialed, pre-recorded nuisances, but his history on the subject has us wondering if he’ll continue the FCC’s work in curbing robocalls or give in to businesses who want to use them to sell us things. [More]

Xavier J. Peg

If A Telemarketer Or Robocall Asks “Can You Hear Me?” Just Hang Up; It’s A Scam

It’s a bad idea to ever use the word “yes” when talking to any telemarketer, but with the latest version of an old scam, saying “yes” can quite literally come back to haunt you. [More]

John Abella

Feds Shut Down Two Massive Illegal Robocall Operations

Fighting robocalls might seem as pointless as chasing a greased pig, but occasionally you’re able to get your slick mitts on a slippery swine and hold on, if only for a moment. Today, the Federal Trade Commission managed to nab a pair of particularly large robocalling pigs, who have allegedly been violating the Do Not Call Registry for at least five years. [More]

Dan Coulter

AT&T Launching New Tool To Let Some Wireless Customers Block Robocalls Some Of The Time

Spam robocalls suck and everyone hates them. They are a digitally-generated scourge on modern society, a small yet omnipresent annoyance met with universal derision. So AT&T’s wireless customers will likely be happy to see their carrier taking steps today to let customers block the unwanted calls — but there are a couple of big catches. [More]

U.S., Canada Team Up To Fight Robocalls Together

U.S., Canada Team Up To Fight Robocalls Together

If you didn’t have much to do during the mid-’90s, you may remember a CBS show called Due South about the unlikely crimefighting duo (is there ever a show about a likely crimefighting duo?) of Constable Benton Fraser of the Royal Canadian Mounted Police and Chicago Detective Raymond Vecchio (until he had to go deep undercover and was replaced by not-quite-lookalike Det. Stanley Kowalski). Today’s announcement from regulators in the U.S. and Canada is exactly like that show, except it’s about robocalls, and is really nothing at all like that show. [More]

Matt Reinbold

FCC: Don’t Be Fooled By Callers Posing As Utility Employees Demanding Payment

We’ve heard about scammers who call up consumers and pretend to be utility company workers, demanding immediate payment. And as we head into the winter, when many people might be endangered by an interruption in heat, the Federal Communications Commission is warning folks to be especially wary of such calls. [More]

After 60 Days, What Has The “Robocall Strike Force” Accomplished?

After 60 Days, What Has The “Robocall Strike Force” Accomplished?

Two months ago, AT&T CEO Randall Stephenson accepted the challenge of FCC Chair Tom Wheeler to head up an industry-led “Strike Force” to finally do something meaningful to curb unwanted, often illegal, robocalls, and to give consumers free tools they can use to try to block these calls. The team was given 60 days to get this ship headed in the right direction, and now that time has passed a verdict is in: Much was accomplished, but consumers still don’t have the tools they need. [More]

Scott W. Vincent

Listen To This Creepy Robocall & See Why 750K People Want Free Robo-Blocking Tools

As if auto-dialed, pre-recorded robocalls weren’t bad enough, scammers are now blasting out robocalls that use poorly synthesized text-to-talk programs in an effort to try to frighten people into thinking they are being sued. [More]

George Redgrave

iOS 10 Will Allow Nomorobo & Other Call Blockers To Work On iPhones

Most robocall blocking software and hardware has focused on stopping unwanted calls to landline phones, and especially landlines connected over the internet. That’s all well and good, but a growing number of Americans are now cellphone-only, meaning many millions of us still have to face these annoying calls. When Apple rolls out iOS 10 — the latest update to its mobile operating system — this week, it should open the door to a spate of new robo-blockers for your iPhone. [More]

FCC’s Robocall Strike Force Kicks Into Action Today

FCC’s Robocall Strike Force Kicks Into Action Today

Last month, after FCC Chair Tom Wheeler called on the telecom industry to finally do something about the nuisance of pre-recorded, auto-dialed robocalls, AT&T CEO Randall Stephenson agreed to head up a joint private-public Robocall Strike Force tasked with actually doing something about these calls. Today, this elite squad of telephonic titans is meeting for the first time. [More]

Joe M. O'Connell

What You Need To Know About New Rules Allowing Debt Collection Robocalls From Feds

If you ask any American to name the things they love the most, they are sure to reply, “debt collectors, intrusive pre-recorded phone calls, and the federal government!” So today — under orders to do so from a piece of rushed, tacked-on legislation — the Federal Communications Commission released its final rules allowing the federal government and some of its contractors to make debt-collection robocalls to wireless lines. [More]

Dan Coulter

Petition Calls On FCC To Rethink Ruling Giving All Govt. Contractors Green Light To Make Robocalls

Earlier this month, the FCC released a controversial ruling, concluding that the law allowed the federal government — and all contractors working for the government — to place prerecorded/auto-dialed robocalls to consumers, so long as the calls are made for official government business. Today, a number of consumer advocates have officially petitioned the FCC to rethink its position and close this loophole. [More]

AT&T CEO Says He Will Head Up Anti-Robocall “Strike Force”

AT&T CEO Says He Will Head Up Anti-Robocall “Strike Force”

HerArt She Loves

FCC To Phone Companies: Offer Free Robocall Blockers To Customers

Even though the Federal Communications Commission has repeatedly said that wireless and landline phone providers are allowed to offer robocall-blocking services to their customers, some carriers have continued to incorrectly insist — and provide misinformation to consumers — that they simply don’t have the authority to deploy this technology. In an effort to make things clear once and for all, FCC Chair Tom Wheeler has sent letters to these companies that there are no regulatory roadblocks stopping them from helping their customers stop annoying — often illegal — automated and prerecorded robocalls. [More]

Mike Mozart

AT&T Says It Hates Robocalls Too; Still Not Giving Most Customers A Way To Block Them

AT&T CEO Randall “Dandy Randy” Stephenson has inaccurately claimed that his company can’t proactively block robocalls because it first needs permission from the FCC, and AT&T employees have more than a dozen different — sometimes bizarre — explanations for why the telecom giant has done nothing to rein in these unwanted, pre-recorded and auto-dialed calls. Now AT&T is claiming it is “working hard” to solve the problem, but that hard work does not involve providing a method for most customers to actually block these unwanted calls. [More]

inajeep

FCC Confirms: Entire U.S. Government Allowed To Place Annoying Robocalls

Last fall, Congress passed — and the President signed — an emergency budget bill that opened up a loophole that allows federal agencies, and private companies working on the government’s behalf, to make debt collection robocalls. However, a recently released ruling from the Federal Communications Commissions makes it clear that the entire U.S. government is exempt from rules limiting the use of robocalls to American consumers, so long at it involves government business. [More]