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Health Insurer Apologizes For Robocalling Senior Citizens In The Wee Hours Of The Morning

Health Insurer Apologizes For Robocalling Senior Citizens In The Wee Hours Of The Morning

There’s perhaps nothing more annoying than rushing to answer a ringing phone than to find a robot on the other end. But when that robocall is coming in at three in the morning? That’s an annoyance 10,000 senior citizens went through when a Massachusetts health insurer said it accidentally robocalled customers between 3 a.m. and 5 a.m. this week. [More]