About a year after Lyft started allowing riders to request multiple stops on their trips, Uber is joining its rival in offering the option for extra destinations. [More]
ride-hailing services
Google’s Alphabet Takes Aim At Uber With $1B Investment In Lyft
By 10.19.17
A long time ago, in a ride-hailing era that now seems far away, Google and Uber were friends, with the internet giant plugging $258 million in Uber in 2013. Four years later, the two sides are embroiled in a legal battle over self-driving cars, and the tech company is pouring money into Uber’s biggest rival, Lyft, instead. [More]
Uber, Mall Team Up To Offer Dedicated Pickup Spots, Human Customer Service Reps
By 8.31.17
In a move designed to lure shoppers back to brick-and-mortar stores, mall giant Westfield is patterning up with Uber to offer dedicated drop-off and pick-up spots in 33 shopping centers — and some will feature real live humans to help with customer service. [More]
Uber Picks Expedia Boss Dara Khosrowshahi To Be Next CEO
By 8.28.17
Two months after Uber’s board of directors made CEO Travis Kalanick’s leave of absence permanent, the ride-hailing company has chosen Expedia’s head honcho Dara Khosrowshahi as its next top boss. [More]
Uber Driver Accused Of Locking Passenger In Car, Demanding Sex
By 8.21.17
A Chicago Uber driver has been charged with unlawful restraint after he was accused of locking a passenger in his car and demanding that she have sex with him. [More]
The #DeleteUber Campaign Led To 60% New User Bump For Lyft
By 8.15.17
Early this year, Uber found itself the target of a social media campaign urging people to #DeleteUber, prompted indirectly by a travel ban proposed by the federal government. Unsurprisingly, that movement has proved fruitful for the ride-hailing service’s biggest competitor, Lyft. [More]
Uber Is Charging Riders A $15 Fee In Some Cities To Have Drivers Return Their Lost Items
By 7.26.17
Realizing that you’ve left something precious in a hired car — a bag, a phone, a clarinet — is not a great feeling. But in order to turn that frown upside down and have your stuff returned to you, you’ll have to pay Uber $15 in some cities. [More]
Lyft Launching ‘Taco Mode’ To Enable Your Late-Night Taco Bell Craving
By 7.25.17
Anyone who’s ever begged and pleaded with their cab driver to take them to get fast food after a night on the town knows it’s not always an easy task. But Lyft apparently knows your darkest late-night desires, and is ready to be a Taco Bell accomplice. [More]
Uber Suspends Driver Accused Of Getting Busy During Customer’s Ride
By 7.25.17
Public displays of affection can be an awkward person for anyone not involved in the action. But one Uber passenger says his experience went from beyond uncomfortable to downright dangerous when his driver engaged in sexual activity with a woman during a trip. [More]
Lyft Wants To End Car Ownership — This Is How They Want To Do It
By 7.21.17
It’s no secret that Lyft has its sights set on a country without individual car ownership — with the company’s co-founder calling it a “$9,000 ball and chain” that people have to drag along in their daily lives — but now the ride-hailing service is elaborating further on how exactly it can accomplish that goal. [More]
Lawsuit Claims Uber Is “99.9% Inaccessible” To People With Mobility Disabilities
By 7.18.17
How hard is it for someone to get a wheelchair-accessible Uber in New York City? According to a new lawsuit, it’s pretty much impossible. [More]
Uber Founder, CEO Travis Kalanick Steps Down, Makes Leave Of Absence Permanent
By 6.21.17
In the wake of a damning internal investigation that prompted Uber CEO Travis Kalanick to take an immediate leave of absence from the company he co-founded, that temporary break has been made permanent. [More]
Lyft Making Major Push Into The Midwest With Biggest Expansion To Date
By 2.23.17 — Updated: 3.1.17
Congratulations, residents of Eau Claire, WI; Kankakee, IL; and Mankato, MN — you will soon have another way to get from point A to point B: Lyft is adding more than 50 cities to its lineup, its largest expansion to date. [More]
Uber Brings In NASA Engineer To Make Flying Cars A Reality
By 2.7.17
If Uber ever wants to get its on-demand flying car service off the ground (pun definitely intended), it’s going to need some of the best brains in the business. That’s why the ride-hailing company is bringing in a NASA engineer with 30 years of experience at the agency to make the aerial service a reality. [More]
Why Your Social Media Feed May Be Filled With Pledges To #DeleteUber
By 1.30.17
Over the weekend and this morning, your social media feed may be filled with friends urging others to #DeleteUber and stop using the ride-hailing service. How does a popular app go from top of the heap to boycott target in just a few days? [More]
Lyft Planning To Launch Service In 100 New U.S. Cities By End Of Year
By 1.25.17
If you’re looking for a set of hired wheels to transport you around town, you may soon have another option: Lyft says it’s planning to add 100 more U.S. cities to its service. [More]
Texas Uber Driver Accused Of Raping Passenger After Driving Her Home
By 1.17.17
Another driver for a ride-sharing sharing service has been accused of assaulting a passenger. This time, it’s an Uber driver in Texas who has been arrested for allegedly raping a woman after driving her home. [More]
You Can Now Hail A Self-Driving Uber In San Francisco
By 12.14.16
If you want to hail a ride in San Francisco, but don’t want to deal with that pesky “talking to the driver” thing, Uber has good news for you. The ridesharing service has expanded its fleet of autonomous vehicles-for-hire to its home market. [More]
