You might remember Denise, who left her iPad behind on a United plane, getting it back after Consumerist intervened and a wonderful United employee helped her. Then she received an interesting e-mail, presumably reading it on her iPad. The airline wanted to send an update about the status of her lost item claim: they were “still searching” for it. [More]
Denise made a very understandable and common mistake: she stashed her iPad in the seat-back pouch in front of her during a United flight, and didn’t realize it until later. She ran the always handy “Find my iPad” app, and found that the iPad was in the hands of United staff at George Bush airport in Houston. The problem: she lives in Ohio, and no one at United was interested in helping her. [More]
When Keurig came out with its new 2.0 machine last year, there was an almost immediate uproar — not only did the system make it impossible to use non-Keurig licensed coffee pods made by other brands, but it did away with its own non-disposable “My K-Cup” reusable coffee filter that cut down on waste and let people brew a pot of whatever kind of coffee they wanted. After admitting that sales of the 2.0 machines were far from great, the company now says it’s sorry it ever took My K-Cup off the market, and will be returning it to shelves.
Buying your first car is a memory that forever sticks in the brain — especially if that happy glow is short-lived when someone steals it. A California woman who bought her very first car back in 1985 with a little help from her late father only to have it stolen a year later after is celebrating now after finally reuniting with her green 1967 Mustang after 28 years apart.
It took 55 years to get there, but a wedding ring lost in a plane crash in the woods in Washington state has found its way back to the family of the woman who owned it. A logger found the ring in 1997, and just recently tracked down the daughter of a couple killed in a plane crash in 1959.
Usually when you leave an expensive piece of electronic equipment on an airplane, that’s usual the moment where you bid your device goodbye. But one guy traveling to Iceland on IcelandAir had the pleasant surprise of not only getting his iPad back after it hung out at the Reykjavik Airport for 10 days, but also got a few bonus photos. [More]
Feathers were flying, dust was stirred up and a general hullabaloo was underway when American Airlines and US Airways announced last week that they’d be pulling fares off travel booking site Orbitz.com. But now the tiff is over almost as quickly as it began, as the two sides have agreed to get back together. [More]
When you’re turning to a sex manual from the 1920s for help in your failing marriage, well, let’s just say you can’t blame a book if it can’t be revived. But at least the family of a library patron who failed to return a 1926 how-to guide all the way back in 1959 has managed to finally bring it back, albeit 54 years late. [More]
When Hurricane Sandy hit the East Coast in the fall of 2012, a Staten Island woman who had her wedding dress at a local dry cleaners figured her gown was gone — the store was destroyed and has been closed for almost two years. But it turns out the only thing in the store that survived the storm was her dress — which she spotted in the window of the store when it finally reopened — in a new location. [More]
In perhaps the only example of when a broken computer is a good thing, a man who had his laptop stolen last year was reunited with his property after the suspected thief called up Apple’s customer support. [More]
Just a few weeks after the now 28-year-old woman known as the “Burger King Baby” put out a plea for help in finding the birth mother who left her in the restaurant’s bathroom 27 years ago, the two have been reunited. And for the former BKB, that meant finally learning the answers to the questions she’s had all her life. [More]
While running the gauntlet of the daily grind, one can get caught up in everything that can go wrong for a consumer, which is why we downright love it when something goes right. And if we can help a tiny bit, that’s nice, too. Rachael writes that her friend lost his laptop on a recent flight, and she immediately thought of Consumerist.
Isn’t it just so cute when big companies get back together after a breakup? Four months after Expedia expunged American Airlines fare and schedule information from its online listings, the two foes have announced the listings will be restored to Expedia and its affiliate Hotwire.