returns and exchanges

Best Buy Manager: We Didn't Sell You A Defective Blu-Ray Disc, Lionsgate Did

Best Buy Manager: We Didn't Sell You A Defective Blu-Ray Disc, Lionsgate Did

A few months ago, Consumerist reader Dave picked up a few of the “Saw” movies on Blu-Ray while shopping at his local Best Buy in Georgia. And when he finally got around to popping “Saw IV” into his player last month, it wouldn’t play. So, since he still had the receipt it shouldn’t have been a problem to get a replacement disc from Best Buy, right? [More]