Most practitioners of the “hot exchange” — the retail grift where a fraudster steals an item then “returns” it to the store for a refund — are happy to chisel away a criminal living, earning $50 here, $100 there. But one Texas man was thinking big when he stole — and then returned — more than $11,000 from Home Depot stores. [More]
We’ve barely waded into the hectic holiday shopping season, but retailers are already preparing for a rush of returns after the big day — and the scams that inevitably go along with them. [More]
A frequent reader who we’ll call M. wrote in to offer his post-holiday moral dilemma. Well, it’s not so much a dilemma, since he he’s already done it. He bought a Microsoft Kinect controller online, but wanted to return it after the holidays were over. Too lazy to package the controller and mail it back, he instead took it to his local Walmart and returned it for store credit. $50 more than he originally paid for the device.
Here’s a happy story from someone who bought a “Box of Crap” (this is what we call a box that looks new, but contains the wrong item or a used item, due to return fraud). Instead of accusing reader Ryan of some sort of crime, Home Depot simply issued him a gift card. Hooray!