Chris says he sent his broken PS3 to Sony, which sent it back sans the upgraded hard drive he’d installed, claiming Chris had sent the console to them that way. He fought the callous treatment and received a consolation prize: A game the CSR semi-suggested he could sell to help pay for a replacement drive. [More]
repairs gone wrong
My Repaired PS3 Came Back Without A Hard Drive
Many a video game character begins his story with amnesia, and the malady has befallen Chris’s real-life PS3. He sent his system in with an upgraded hard drive he’d installed because he was told he had to do so and even made a special note that he’d need the drive back. [More]
GE Is Taking Forever To Fix My Oven, Sends Me Broken Part
No matter how much heat Joseph buts on GE to fix his oven, he can’t get things cooking. Despite dumping big money into repairs, he isn’t sure whether or not he should continue the latest bungled fix-up process or just buy a new oven. [More]