repairs

Will Your Smartphone Manufacturer Repair Your Hurricane-Damaged Phone?

Will Your Smartphone Manufacturer Repair Your Hurricane-Damaged Phone?

In times of disaster, we often rely on our smartphones to check on loved ones or connect with relief organizations. But that’s a difficult task if your device has been damaged during the storm. To that end, some smartphone manufacturers are offering free repairs to victims of Hurricane Harvey.  [More]

Jacki Vance-Kuss

Honda To Pay $484M To Reimburse Some Drivers For Takata Airbag Recall Costs

Honda must pay more than $484 million to resolve customers’ financial losses related to vehicles equipped with shrapnel-shooting airbags from Takata and step up its efforts to ensure the dangerous safety devices are repaired. [More]

Samuel M. Livingston

Dangerous Recalled Airbag Shows Up In Honda Accord That Wasn’t On Recall List

Vehicles that end up in the scrapyard are sometimes dismantled and pieces sold to companies — often repair shops — to be used in other vehicles as replacement parts. While this is perfectly legal, it’s also dangerous, especially when it concerns recalled supplies, such as the deadly shrapnel-shooting Takata airbags.  [More]

Samsung Washing Machine Repair Woes? Tell Us About It

Samsung Washing Machine Repair Woes? Tell Us About It

Dozens of owners of Samsung’s recalled top-load washing machines have shared their frustration over the recall process, from difficulty in contacting the company to continuously canceled repair appointments. But there have also been consumers who were able to complete the recall. To that end, we’d like to hear about your experience after the repair.  [More]

CPSC

Owner Of Recalled Samsung Washer Sues Over Inadequate, Incomplete Fix

Last November, after several owners of Samsung washing machines complained about violent, almost explosive, vibrations, Samsung recalled nearly 3 million machines, promising to fix the devices or provide folks with refunds. Now, three months later, the company is on the receiving end of a potential class action after one customer says Samsung’s multiple attempts to fix his machine have failed. [More]

(frankieleon)

Toyota To Pay $3.4 Billion To Fix Trucks With Corrosion Issues

Toyota has agreed to pay a total of $3.4 billion to the owners of more than 1.5 million Tacoma, Tundra, and Sequoia vehicles that have a tendency to corrode prematurely because they lack proper rust protection.
[More]

frankieleon

Mazda Recalls 190K SUVs Over Loss Of Steering

Being able to steer your vehicle in the direction that you want it to go is paramount to, you know, driving. So when that doesn’t work properly, it’s time for a recall. That’s why Mazda is calling back more than 190,000 SUVs to replace potentially defective parts. [More]

California Rejects VW Proposal To Fix Emissions-Cheating Vehicles

California Rejects VW Proposal To Fix Emissions-Cheating Vehicles

The California Air Resources Board has rejected Volkswagen’s recall plan for thousands of 2-liter vehicles sold in the state. The regulators also presented VW with a formal notice of air quality violations for its use of “defeat devices” to cheat on emissions tests in these cars. [More]

(frankieleon)

Icahn Reportedly Wins Pep Boys Bidding Battle For $1B; Bridgestone Leaves Race

And just like that, it appears the auto parts retailer love triangle has ended: Bridgestone, the one-time preferred suitor of Pep Boy, reportedly bowed out of the months-long bidding war with Icahn Enterprises.  [More]

Auto Parts Retailer Love Triangle Reaches $1B With Icahn Once Again Topping Bridgestone In Bid For Pep Boys

Auto Parts Retailer Love Triangle Reaches $1B With Icahn Once Again Topping Bridgestone In Bid For Pep Boys

The auto parts retailer love triangle continues to take new twists and turns as the year comes to an end, with Icahn Enterprises once again upping the ante – to the tune of $1 billion – in its bid to steal Pep Boys away from suitor Bridgestone.  [More]

Southwest Airlines To Pay $2.8M To Settle FAA Lawsuit Over Improper Repairs

Southwest Airlines To Pay $2.8M To Settle FAA Lawsuit Over Improper Repairs

More than a year after the U.S. government sued Southwest Airlines over allegedly improper repairs to more than a dozen aircraft, the airline has agreed to settle the allegations to the tune of $2.8 million.  [More]

Pep Boys Concedes That Icahn’s Offer May Be “Superior” To Bridgestone, Will Explore The Deal Further

Pep Boys Concedes That Icahn’s Offer May Be “Superior” To Bridgestone, Will Explore The Deal Further

When Dollar General entered an unsolicited billion dollar bid for Family Dollar last year, the smaller company said thanks but no thanks. The latest merger-love triangle appears to be taking a different path: auto parts retailer Pep Boys seems to be mulling the idea of ditching its already agreed upon deal with Bridgestone in favor of more money from Auto Plus owner Icahn Enterprises.  [More]

(Mike Mozart)

Auto Parts Love Triangle: Icahn Offers $837M For Pep Boys, One-Upping Bridgestone’s $835M Bid

Love triangles are generally a plot device used in movies and television shows to keep viewers’ eyes glued to the screen, screaming for their preferred suitor to win out. Recently, though, the messy affairs have infiltrated the mergers and acquisitions realm with the months-long dollar store war – Dollar General and Dollar Tree fighting over Family Dollar. Today, that trend continued with the company behind Auto Plus offering to buy the already betrothed Pep Boys retail operations out from under Bridgestone.  [More]

(Eric Arnold)

Nearly 120,000 VW Owners Accept “Goodwill Package,” Carmaker To Present Plan For Emissions Fix Friday

Last week, Volkswagen announced it would try to win over hundreds of thousands of consumers still waiting to hear just how the carmaker plans to fix their “clean diesel” vehicles rigged to cheat emissions tests by offering owners $1,000 in cash and credits. While the “goodwill package” was seen by some as a means to buy more time, it’s apparently working: nearly 120,000 individuals have taken the company up on its offer.  [More]

Feds Once Again Increase Scrutiny Of Allegiant Airlines After Repairs For Unsecured Bolts

Feds Once Again Increase Scrutiny Of Allegiant Airlines After Repairs For Unsecured Bolts

When an Allegiant Airlines flight from Las Vegas to Peoria was speeding down the runway and the nose lifted too soon, pilots aborted the takeoff. That August incident – in which a bolt was found to be insecure – led the budget carrier to inspect all of its aircraft. While the company deemed its planes were in working order, a new report suggests that might not be the case.  [More]

(frankieleon)

Bridgestone Buys Pep Boys Auto Service Retail Operations For $835M

Have we seen the last of Moe, Manny, and Jack – you know, the faces of the Pep Boys auto parts brand? It’s possible as the retail chain has agreed to be acquired by tire giant Bridgestone for $835 million.  [More]

Nearly One-In-10 Takata Airbag Ruptures Results In Death

Nearly One-In-10 Takata Airbag Ruptures Results In Death

Nearly one-in-10 driver’s side Takata airbag ruptures results in a death, federal regulators revealed during a meeting to discuss the massive recall of shrapnel-shooting devices[More]

CarMax Plays “Used Car Recall Roulette” By Selling Potentially Dangerous Vehicles

CarMax Plays “Used Car Recall Roulette” By Selling Potentially Dangerous Vehicles

During the height of recallopalooza 2014, a coalition of consumer advocacy groups raised concerns about CarMax, alleging that the nation’s largest used vehicle seller was misleading customers with claims of “Quality Certified” cars and “125+ point” inspections while not revealing that some cars had been recalled for safety issues that had not yet been repaired.  More than a year later, a new report shows that CarMax is continuing this practice, which one legislator has dubbed “used car recall roulette.” [More]