How many times do we have to tell the cashiers of America to STOP PUTTING STUPID AND OFFENSIVE NAMES ON CUSTOMERS’ RECEIPTS? Sorry we had to go all-caps on you there, but after all the stories of idiotic name-calling that have gotten employees fired and retailers sued, you’d think people would stop. And yet here we have the story of a CVS customer of Korean descent who is suing the drugstore chain after allegedly being labeled “Ching Chong Lee” on her receipt. [More]
The zipper on Ali’s Kate Spade wallet would no longer zip. She likes the wallet, so she checked whether the company would repair it for her. They would! Yay! She made plans to bring it to the Kate Spade store at her local mall and send it off for repair from there. Only the store manager wouldn’t accept the wallet without some kind of proof that she had bought it…with an implied “proof that she hadn’t stolen it.” Only here’s the funny thing: she writes that when her friend walked in the store and handed over the wallet for repair, she was not asked for a receipt or any proof. Oh, incidentally: Ali is black. Her friend is white. [More]
Earlier today, we told you about a receipt posted by an Olive Garden diner whose meal was comped, and about all the doubters that came out of the woodwork to claim it was a fake. We weren’t sure — we certainly wouldn’t put it past a clever marketing department — so we asked the man who originally published the much-debated pic. [More]
When a restaurant receipt story gets wildly popular online, it’s usually because a horrible customer leaves a rude message or because a restaurant staffer insults a diner, but occasionally it’s a happy story about an eatery doing something nice. Question is, are restaurants beginning to fake these stories for positive PR? [More]
We’ve seen the joy that can spread when restaurant employees type in an personalized discount on diner’s receipts — perhaps complimenting the customer or simply giving a discount to wish a mother-to-be luck. In another recent case of a generous restaurant server, the worker gave a family $4 off the bill for having “well behaved kids.” Sweet, right? Or should it just be expected that if you’re dining out, you keep your kids under control?
Earlier this week, we posted a story about a restaurant customer who not only chose to deny the waitress a tip, but also wrote “I Give God 10% Why do you Get 18?” on the receipt. Now we’ve learned that the server who posted the receipt online has been fired. [More]
Because you weren’t already getting enough news from your TV/radio/computer/phone/electronic highway billboards (and occasionally newspapers and magazines), someone has come up with yet another way to provide you with the latest headlines — your restaurant receipt. [More]
A New Hampshire family says that after a night out to eat at Friendly’s didn’t go so well, a restaurant staffer decided to express their inner feelings through the increasingly preferred medium of the restaurant’s billing system, dropping the phrase “100% sh*t show” at the bottom of the dinner bill. [More]
To every restaurant manager in the entire world: Sit your employees down now and tell them that if they ever use the “customer name” field on the POS system for anything other than the customer’s name, they will be fired. Because yet again, some moron thought he was being hilarious by using that field to insult his customers. [More]
Advice to people at restaurants and stores who have a problem with a customer: Keep it to yourself; wait until you get home and then complain about it to your spouse/roommate/pet canary. But for the love of god, please stop writing those insults down on receipts.
When Alex dropped his clothes off at his dry cleaner for washing, he received a ticket for when he returned to pick them up. He didn’t glance at the ticket until after he left the shop, and was surprised to learn that an unknown employee had dubbed him “Asshole, Alex.” Were they commenting on his behavior as a customer, or was it some kind of terrible phonetic mistake?
Having a bad day and just want to drown your sorrows in say, a veggie bowl and fried pickles? Maybe your server will be as smooth as this fella, who added in a few compliments by way of a $0.02 total discount on a customer’s receipt for “Best Butt” and “Best Looking.” Creepy or sweet? Your call.
Being an early adopter of something has its privileges and its disadvantages. Chris joined Gmail early enough that he gets to have an address that consists of his first two initials and his very common last name. That’s pretty neat for him, but has led to a really annoying case of mistaken identity. He keeps getting someone else’s Redbox receipts. A person who has a similar name, but lives in a different state and rents from Redbox an awful lot. The good news? Redbox has a solution for this. Kinda.
A Maryland RadioShack employee truly went above and beyond the call of bad customer service yesterday when he decided it was perfectly cool to get creative with a customer’s receipt to let her know she’s an “ugly itch” from “ghettohood, usa,” which is apparently in “tattoville, Maryland.”
Reader “Nick” manages a store that sells DVDs. And while store managers have many, many legitimate gripes that they could share with the Consumerist Nation, Nick has a very specific complaint about Walmart. It’s his belief that Walmart is making Americans stupid. Well, stupider. Hear him out.