Two months ago, AT&T CEO Randall Stephenson accepted the challenge of FCC Chair Tom Wheeler to head up an industry-led “Strike Force” to finally do something meaningful to curb unwanted, often illegal, robocalls, and to give consumers free tools they can use to try to block these calls. The team was given 60 days to get this ship headed in the right direction, and now that time has passed a verdict is in: Much was accomplished, but consumers still don’t have the tools they need. [More]
Six months ago, AT&T announced it would launch DirecTV Now, a standalone streaming service to compete with PlayStation Vue and Dish’s Sling TV. Aside from a handful of content partnership announcements, details about DirecTV Now continue to be scarce, but at least we have a timeframe for its launch. [More]
Last month, after FCC Chair Tom Wheeler called on the telecom industry to finally do something about the nuisance of pre-recorded, auto-dialed robocalls, AT&T CEO Randall Stephenson agreed to head up a joint private-public Robocall Strike Force tasked with actually doing something about these calls. Today, this elite squad of telephonic titans is meeting for the first time. [More]
Yesterday, AT&T CEO Randall Stephenson made it clear that he has no interest in hearing from customers who might have a suggestion for a new product or service. And because T-Mobile CEO John Legere will take every opportunity he can get to needle AT&T, he’s using this news to point out that he’s slightly more receptive than Dandy Randy from the Death Star — and that he’s also willing to field suggestions for AT&T. [More]
If you’re thinking of sending a helpful note to AT&T CEO and resident Sith Lord Randall “Milhouse” Stephenson about a product his company might want to offer, just don’t. He not only doesn’t want to hear from you, he’ll sic his legal team on you to drive home the point that he doesn’t want to hear about your idea. [More]
A lot of things keep AT&T CEO Randall Stephenson up at night. If he has enough hair gel to get through the week… Putting down the pesky rebels led by that Luke kid from Tatooine. But mostly it’s about how third-party messaging systems are taking money out of his company’s coffers and how he never foresaw that people might actually want to use smartphones for things other than checking e-mail.
As mentioned earlier today, the CEO of AT&T will have his first chance to make his case for purchasing T-Mobile USA in front of a Senate subcommittee. But not without the Senators hearing from some parties opposed to the deal, including Sprint CEO Dan Hesse, who pulls no punches in his prepared remarks.
Tomorrow morning the Senate Subcommittee on Antitrust, Competition Policy and Consumer Rights will hold a hearing titled “The AT&T/T-Mobile Merger: Is Humpty Dumpty Being Put Back Together Again?” It’s the first in what looks to be numerous hearings on AT&T’s pending purchase of T-Mobile USA and earlier today, AT&T CEO Randall Stephenson released his prepared statement to the subcommittee, where he explains that his company isn’t spending over $39 billion to leapfrog ahead of Verizon in the standings. No, it’s all about you, the consumer.
Among the big concerns surrounding the pending sale of T-Mobile USA to AT&T are the potential for rate increases for current T-Mobile customers and the near-duopoly that would exist in the aftermath of the sale. In a new interview with USA Today, the Death Star’s CEO attempted to assuage worries on both fronts.
If you’re planning to send AT&T Wireless an Executive E-Mail Carpet Bomb regarding their changes to iPhone and iPad data plans, maybe remove CEO Randall Stephenson from your address book. Engadget reports that a customer who sent Stephenson one e-mail too many got a friendly call from the Executive Response Team…. threatening him with a cease and desist order.
Randall Stephenson, AT&T CEO
phone: 210-351-5401 (direct to his secretary)
alternate phone: 210-821-4105 (headquarters, press 3, ask for Mr. Stephenson’s office)
175 E. Houston
San Antonio, TX 78205
AT&T CEO Randall Stephenson told the Atlanta Journal Constitution that his customer just aren’t interested in ultra-cheap internet service. AT&T is required to offer $10 DSL throughout 22 states, a concession made to the FTC as part of a deal to acquire BellSouth. AT&T has been accused of hiding the $10 DSL option, which, apparently, they did for the sake of their customers. From the Atlanta Journal Constitution: