quality

Additional Hoverboards Recalled Over Fire, Explosion Risk

Additional Hoverboards Recalled Over Fire, Explosion Risk

Last year, federal safety regulators recalled 501,000 ”hoverboards” from eight manufacturers amid concerns that the not-actually-hovering devices’ lithium-ion battery packs posed a fire hazard, the Consumer Product Safety Commission has added another manufacturer and 500 scooters to the recall list.  [More]

(Kenny Lannert)

BMW Recalls 121K SUVs Over Defect That Could Render Vehicle Useless

Just like a pathogen can infect a tiny cut in your skin and end up wreaking real havoc on your body, if a bit of water starts getting into the wrong place on your car it could set off a chain of events that leaves you with a car that won’t move. [More]

SB

Grocery Industry To Let “Sell-By” Labels Expire

Late last year, we observed that while reforming food labels would be a great idea to cut down on food waste, the grocery industry needs no law or prompting from the government to actually make that happen. However, it could create its own standards without the government helping at all. [More]

(Timothy Barnes)

AT&T, Verizon Must Pay To Investigate Landline Service Quality Problems In California

The California Public Utilities Commission plans to get to the bottom of why Verizon and AT&T phone service isn’t consistent in the state by making it clear that the state hasn’t forgotten a years-old order requiring that both providers conduct and finance investigations into their infrastructures.  [More]

It Would Be Nice If My Lane Bryant Jeans Lasted Longer Than 2 Months

It Would Be Nice If My Lane Bryant Jeans Lasted Longer Than 2 Months

Andrea is very fond of Right Fit jeans from Lane Bryant. She likes them so much that she wears them until they literally wear out,then goes and buys another pair. Only that’s a more expensive plan than it was a few years ago, because Andrea has noticed the quality of the pants that she buys deteriorating over time. She reached a breaking point recently when her jeans, too, reached a breaking point–wearing out this week after being purchased in July. $50 is a lot to pay for pants that only last two months.

[More]

AppleCare Is An Extended Warranty Worth Buying

AppleCare Is An Extended Warranty Worth Buying

I asked Apple this morning to replace my broken laptop now that they’ve reintroduced the anti-glare option on their 15″ MacBook Pros. Apple agreed, and soon a new laptop will leave China destined for my apartment. This isn’t the first laptop Apple sent me this month. It’s the second. Here’s why…

The "New" CircuitCity.com Ships Shoddily-Wrapped TV Mount Missing Half Its Parts

The "New" CircuitCity.com Ships Shoddily-Wrapped TV Mount Missing Half Its Parts

The new CircuitCity.com is already disappointing customers, this time by shipping a half-complete TV mount that looks like it was wrapped by an over-caffeinated octopus. Unsurprisingly, our anonymous tipster had to slog his way through two customer service departments before extracting a promise to ship out the missing parts. Why can’t CircuitCity.com just ship him a new mount? Apparently, they have to first botch the parts shipment. Our tipster decided this wasn’t worth his time, and instead ordered a second mount. Circuit City promises to refund his money once they receive back the defective mount…

Hey, First Generation iPod Nano Owners, Come And Get Your $25

Hey, First Generation iPod Nano Owners, Come And Get Your $25

Apple has agreed to pay $22.5 million to settle a class action suit brought by owners of the notoriously scratchy first-generation iPod Nanos. Under the agreement, owners of the scratch magnets will be entitled to either a $25 or $15 cash refund, depending on whether or not their Nano included a carrying case.

What Hell Must You Go Through To Return A Defective Running Shoe?

What Hell Must You Go Through To Return A Defective Running Shoe?

Neal Templin at the Wall Street Journal had a defective running shoe. Within 4 months of buying the shoes, an eyelet failed, so he took the defective shoes back to the store. This is where his tragic tale of rejection begins.

Why Do Americans Insist On Buying Cheap Crap Instead Of High Quality Merchandise?

Why Do Americans Insist On Buying Cheap Crap Instead Of High Quality Merchandise?

Over at MSN Money there’s an interesting article about the tyranny of cheap crap that we, as a people, are accustomed to living under. Why do we buy a coat every year instead of one high quality coat that will last many years? Why do we buy crappy kitchen knives that go dull and become dangerous? Do we enjoy shopping so much that we’re content to keep rebuying the same stuff?

Take Your Brand And Shove It

Take Your Brand And Shove It

Muji is a Japanese store that is, um, all the rage in NYC right now, apparently.

Hey, Why Aren't Your Toys Made In China?

Hey, Why Aren't Your Toys Made In China?

The New York Times took a look at some European toy makers who decided to let the Chinese Poison Train pass them by. Why didn’t they outsource their manufacturing to China?

How Do You Know Which Movie Theaters Are Good, And Which Ones Are Bad?

How Do You Know Which Movie Theaters Are Good, And Which Ones Are Bad?

We watched the “Simpsons” movie yesterday at the Regal multiplex at Union Square in New York City, and for the entire movie, the right third of the screen was out of focus. We never got up to complain to management for several reasons:

  • we were being stupid and lazy
  • we were in the center of a full theater and didn’t want the hassle of climbing out and back in
  • we really thought someone else closer to the aisles would eventually do it
  • we thought maybe the lucky anonymous person with the QA remote (previously discussed here) would push the right button
Consumer Reports Tells You What To Waste Good Money On

Consumer Reports Tells You What To Waste Good Money On

Don’t know what the hell to get someone? Consumer Reports has a list of the “best buy” gifts of 2006. So, even Mom hates it, it sure as shit won’t break. She’ll have that thing for life. Thanks, Consumer Reports? —MEGHANN MARCO

HOWTO: Buy a Side of Beef

HOWTO: Buy a Side of Beef

Get Rich Slowly has some instructions on how to buy a side of beef—which is a good way to support local ranchers, save money and get a superior quality product. Growing up, our parents always purchased meat this way. Often several couples or families will pool money to purchase a single animal. One of the advantages (aside from cost) is the time savings involved in never having to shop for beef. There’s always something in the fridge. From the post: