Do you ever feel trapped by a company because of their ineffectual and unsympathetic ways? Reader Josh had that feeling because he and his friend Omar were literally trapped inside Public Storage for an hour-and-a-half when the facility locked its gates 10 minutes early. Omar called Public Storage’s 800 number, and after waiting on hold for 20 minutes, he was told to call a different number which also placed him on hold. Meanwhile, Josh decided to call the local police department who told them they had no way to open the gate. While searching the facility for a place to escape, they discovered the trailer where the manager lives. She was none too happy to help Josh and Omar and told them that their release would result in an extra charge on Omar’s bill. Josh’s letter, inside…
Back in January a solidier returned from Iraq to find that Public Storage had sold everything he owned. As a settlement they offered him $2,500, but the soldier estimated his stuff was worth about 8k.
- After serving a year in Iraq , Army Reserve Spc. Patrick Rogalin came home and found that everything he had put in a storage locker – essentially everything he owned – had been sold.