National chain Houlihan’s has fired a manager at a Chicago-area restaurant and apologized to an Army war veteran who says he was refused a table for lunch on Sunday because he had his service dog with him.
A former manager at a Bank of America branch in California who was already convicted of helping bank robbers steal from her place of employment found herself in even hotter water, after officials said she had the “audacity” to also file a bogus workers’ compensation claim. She said the robbery — which, again, she was in on — left her with post-traumatic stress disorder. [More]
A woman was shopping at a New Hampshire TJ Maxx with her service dog when the store manager asked her to put the animal in a shopping cart instead of allowing it to walk on the floor. She refused, saying that the dog wouldn’t fit in the cart, and was asked to leave the store. Now she’s taken her story to the media, and TJ Maxx has apologized. [More]
Many Americans legitimately use service dogs to help them get through life with post-traumatic stress disorder. The animals help their owners not by providing emotional support (they do that, too) but by disrupting terrifying stress reactions. This qualifies many PTSD animals as service dogs under the Americans with Disabilities Act, but some companies refuse to agree. Like American Airlines, which kicked an Army retiree and his dog off a flight between two cities in Florida. [More]
How many times do we have to go over this? When someone enters a business with a dog and says, “This is my service dog,” the correct answer is not “You aren’t blind!” Yet a Texas Marine veteran says that he was asked to leave a restaurant because he brought his service dog in training into the establishment. [More]
Two years ago, a woman in New Hampshire preparing for a party poured out a can of frozen Minute Maid concentrated lemonade and found a festive flavoring aid already inside the can. It was a dead, decomposing rat and a bunch of its maggot buddies. A rat? How does a rat end up in a container of frozen lemonade? The woman’s case went to trial this week, and now it’s up to a jury. [More]
Melissa is a war veteran who has post-traumatic stress disorder and is able to function with the help of a service dog trained to help vets like her. She and her husband were recently strongly encouraged to leave a restaurant where they had dined with the dog before. No matter what kinds of documents or federal government websites she showed, the waitress, manager, and owner all insisted that the dog needed to leave…without actually telling the couple to get out of the establishment.