Melissa’s father passed away at the end of January. She’s just now settling his estate, and most companies she has dealt with have been accommodating and understanding. The exception? Verizon Wireless, which told Melissa that it was her fault she hadn’t been able to contact them until they sent a collection notice. She owes–or, rather, her father’s estate owes–$362.80 that she doesn’t have on hand. They’re making a sad and difficult time even worse.
An elderly woman in Kansas City was forced out of her longtime home this week because of a deed mixup. No, Bank of America didn’t foreclose on her by mistake. Why are her belongings on the lawn? The situation dates back to 1998, when her friend and roommate, the owner of the house, died without properly transferring the deed. A probate battle ensued. Now a real estate company owns the house, and has offered to sell it for $60,000. They paid $13,000 at auction.