Taking outsourcing to an extreme, Bank of New Zealand decided that instead of figuring out why one woman’s charges ended up on another customer’s account, they would just give the customer the woman’s name, home address, work address, email address and cellphone number so they could settle things for themselves.
privacy
Bezos Apologizes For Kindle's Orwellian Moment
By 7.24.09
Nearly a week after Amazon remotely deleted 1984 and Animal Farm from customers’ Kindles because they weren’t licensed, head Kindle-cheerleader Jeff Bezos posted this statement on the Kindle Community discussion board on Amazon.com.
Customer Visits Verizon CEO's Home, Gives Him A Taste Of No Privacy
By 7.22.09
John Hargrave of comedy site Zug.com tracked down the personal info of Verizon’s CEO, then showed up with a bullhorn to illustrate what a lack of privacy feels like. “Ivan Seidenberg! I’m here on behalf of Verizon customers. PLEASE DO A BETTER JOB PROTECTING YOUR CUSTOMERS’ CELL PHONE RECORDS! Everyone has the right to privacy, including you Ivan! When we don’t have privacy, then freaks with bullhorns start showing up on our front lawn.”
Warning, iDrive Lite Spams All Your Gmail Contacts Without Your Permission
By 7.9.09
Don’t install the iPhone app iDrive Lite if you value the privacy of your contact list. Avi Muchnick, one of the developers behind the free, consumer-friendly online graphics suite Aviary, used iDrive to backup his Gmail contact list when switching to a new phone. The next day, he awoke to discover that iDrive’s parent company, Pro Softnet Corp, had spammed every single entry in his contact list without his permission.
Some SSNs Can Be Guessed Using Birthdate And Location, Say Researchers
By 7.7.09
It turns out our Social Security numbering system, which launched in 1936, isn’t very foolproof against some types of hacking. The New York Times reports that researchers at Carnegie Mellon University “used statistical techniques to predict Social Security numbers solely from an individual’s date and location of birth.”
Marketers Announce They Will Bring More Transparency To Personal Data Collection By 2010
By 7.3.09
Several major advertising trade groups announced yesterday that starting in 2010, they will implement a new set of self-imposed guidelines on how they collect and use your personal info, in an attempt to prevent the government from handing down federal regulations.
Psht, Bank Of America Doesn't Need Your Consent To Give You A Credit Card
By 6.29.09
Hector didn’t know whether or not he was going to accept Bank of America‘s offer of a new credit card with a $3,500 limit, so the bank made his decision easy by issuing the card without his permission. When Hector discovered the surprise credit line, he called Bank of America with two requests: explain how they could open a new account without his consent, and keep the account open until he could figure out the new line’s impact on his credit score. Of course, without a peep, Bank of America immediately canceled the new credit card, leaving Hector wondering what might happen to his credit score…
Yahoo! Still Exists, Says Internets Are Safer Than They Used To Be
By 6.26.09
A Congressional panel is looking into drafting new online privacy laws, but Yahoo says such legislation isn’t necessary because the e-industry has done such a bang-up job of regulating itself.
Facebook, Where Are You Getting These Crazy Friend Suggestions From?
By 6.23.09
This morning, I woke up to find an inbox full of readers freaked out about Facebook friend suggestions. What’s the big deal about that? Privacy-minded Facebook users can’t figure out where these suggestions are coming from, and aren’t happy with the possibilities.
Applying For A Job? Great, Give Us Your Google And Facebook Passwords
By 6.19.09
ReadWriteWeb has a scary article about the city of Bozeman, Montana. It doesn’t sound like a scary place, but if you want to say, work for the City, you’ll need to give them all your social networking usernames and passwords.
Tagged.com Will Spam Your Friends And Family
By 6.9.09
Tagged.com has been around for a few years now, but it’s spread across the Internet with a vengeance in the last few weeks. The service promotes itself by getting inside the address book or e-mail contacts of people who sign up and e-mailing everyone they know. It’s disingenuous, since the e-mail looks like an invitation from your friend or family member…but they didn’t initiate it at all.
Is Pottery Barn Stalking Me Through Facebook?
By 6.8.09
Jacob got engaged last weekend. Yay! Mysteriously, before the wedding plans could even begin, his fiancÈe received an e-mail from Pottery Barn inviting her to start a wedding registry. Except she never signed up with them, or told any other retailer that she was engaged. What she did do was…change her Facebook status.
TOSBack Keeps Track Of Changes To Terms Of Service Policies Around The Web
By 6.8.09
It’s difficult enough to parse a lengthy TOS for one web-based service, let alone for dozens, or to keep track of when and how they update them. It would be nice if some public-service website out there would keep track of this stuff for all of us, wouldn’t it? Last week, the Electronic Frontier Foundation (EFF) did just that with the launch of TOSBAck.org, “the terms-of-service tracker.” It tracks TOS agreements for 44 different services, including Facebook, YouTube, Amazon, Twitter, and eBay.
American Express Keeps Emailing Sensitive Customer Info To A Random Stranger
By 6.8.09
We’re starting to think Amex doesn’t take this whole “data security” thing very seriously. First they confused a customer, and us, a few months ago with their random confirmation phone call, where they demanded a customer turn over bank account information over the phone without giving him a way to verify they were really Amex. Now a reader says the company has “for years” been sending him someone else’s account info via email, including the customer’s name and the last 5 digits of his account number. J.R. writes, “Seriously, I’ve seen better security on a video game forum.”
Hey, Don't Freak Out Or Anything But Your Cellphone Might Be Spying On You
By 6.8.09
Newsweek has an article that you should not read if you’re especially paranoid. Why? Because it says that according to a security consultant — the percentage of US cellphones that have been tapped with spyware could be as high as 3%.
AOL User 927 Gets Staged Reading In New York
By 6.8.09
Back in Aug ’06, a researcher ended up releasing 500,000+ AOL user search histories online and all sort of heck broke loose. One of the pieces of fallout was the search queries of User 927, who displayed a fondness for mold, mange, orchids, beauty and the beast disney porn and testicle festivals. The only sensible thing to do, of course, was to make it into a play.
