Eric recently acquired some new smartphones, charging them to his Verizon bill. Seems straightforward enough. The problem was that when he went to pay that bill, the charge still hadn’t hit his account. He tried to make an overpayment so he could start working on paying off the bill for the new phones, but the system wouldn’t let him. A mobile phone company doesn’t want its customers to send it money? That can’t be right.
You probably already knew that, but like Shemika, you probably didn’t think it would happen to you.