It’s pretty safe to say that none of us terribly enjoy calling up customer service and being forced to listen to menu after menu of options all before we finally get put on hold long enough to prepare and cook a turducken. But a new study of the top 101 online retailers claims to have found 22 dotcom merchants who don’t force you to climb the phone tree.
press 1 for someone who gives a damn
Yesterday, the Consumer Financial Protection Bureau finally took down its “Coming Soon” sign and hoisted the “Open For Business” banner. And as part of its grand opening celebration, the CFPB kicked things off with the launch of its credit card complaint portal.