Lawmakers Want Answers On Walmart Prepaid Card Glitch That Left Thousands Without Funds

Lawmakers Want Answers On Walmart Prepaid Card Glitch That Left Thousands Without Funds

When a prepared credit card system goes down, millions of unbanked American lose their ability to access funds needed to pay bills, buy groceries, and make other purchases. This scenario was illustrated last month when customers using Walmart-branded Green Dot prepaid debit cards said they had been stranded without their funds for several days, and in some cases weeks. Now, a pair of lawmakers wants to understand the debacle better and work to prevent something similar from happening again.  [More]

Users Of Walmart’s Prepaid MoneyCard Say They Can’t Access Funds

Users Of Walmart’s Prepaid MoneyCard Say They Can’t Access Funds

Prepaid credit cards can serve as a lifeline for millions of unbanked Americans in need of an alternative to traditional banking, but they’re only helpful when users can actually get access to their funds. To that end, thousands of consumers who use Walmart-branded prepaid debit cards say they’ve been stranded without their funds for three days.  [More]

photo: RushCard

RushCard To Pay $19M To Customers After Weeks-Long Glitch Last year

Last October, thousands of unbanked consumers who rely on prepaid RushCards were unable to access their funds because of a technical glitch. After toying with the idea of creating a compensation fund for those customers, RushCard announced Thursday that it will pay at least $19 million to card users affected by the weeks-long outage.  [More]

RushCard To Create Reimbursement Fund For Customers Unable To Access Money

RushCard To Create Reimbursement Fund For Customers Unable To Access Money

The thousands of unbanked consumers who rely on prepaid RushCards but have been unable to access their funds because of a technical glitch, may receive compensation for the issue.  [More]

New Campus Banking Rules Hope To Protect Students From High Prepaid & Debit Card Fees

New Campus Banking Rules Hope To Protect Students From High Prepaid & Debit Card Fees

Back in May, the Department of Education proposed rules to govern college prepaid and debit cards in order to afford students proper protections from excess fees and other harmful practices. Fast forward five months, and those rules have are now finalized.  [More]

photo: RushCard

After RushCard Fiasco, Consumer Advocates Urge More Oversight Of Prepaid Cards

For the better part of two weeks, thousands of unbanked consumers who rely on prepaid RushCards have been unable to access their funds because of a technical glitch. While the company run by Russell Simmons continues to fix the issue, consumer advocates are pointing at the incident as evidence that federal regulators need to do more to protect prepaid cardholders.  [More]

(photo: RushCard)

Technical Glitch Locked Customers Out Of Prepaid RushCard System For The Past Week

While prepaid credit cards can serve as a lifeline for millions of unbanked Americans in need of an alternative to traditional banking, Russell Simmons’ RushCard recently left thousands of consumers stranded without their funds because of a technical glitch.  [More]

(Kenny Louie)

Fake Cop Wants Prepaid PayPal Cards To Make Your Warrant Go Away

Here’s an innovative scam that’s been reported near St. Louis, and could soon come to a doorstep near you. Victims report receiving a phone call from someone who identifies himself as a local police officer, who tells the target that they’ve missed a court date, and must pay up within an hour or an officer will immediately arrive to arrest them. While the threat of being arrested is scary, this is not an actual thing that happens. [More]

Aaron Poffenberger

Dept. Of Education Proposes Rules To Govern College Prepaid Credit & Debit Cards

College students’ federal aid has increasingly been put at risk by the cozy relationship between institutions of higher education and credit card issuers over the years. While consumer advocates and legislators have debated whether or not products like student IDs that double as credit or debit cards provide an actual benefit to students or if they’re just a way for schools and banks to rake in the big bucks, the Department of Education finally took steps today to ensure students are afforded proper protections from excess fees and other harmful practices with the proposal of regulations targeting the college debit and prepaid card marketplace. [More]

(Mississippi Snopes)

CFPB: College Credit Card Agreements On Decline; Debit, Prepaid Card Agreements Increase

Since Congress passed the Credit Card Accountability, Responsibility, and Disclosure (CARD) Act in 2009, the cozy relationship between credit card issuers and institutions has fractured. But while the number of agreements between the two entities has declined drastically, that doesn’t mean banking on campus has gotten any safer for students. [More]

Pew researchers analyzed 10 key elements of remote deposit services. [click to enlarge]

Report: Many Banks And Prepaid Companies Lack Clear Disclosures For Smartphone Deposit Services

Some days, driving to the bank or searching for the right ATM, seems like too much effort to deposit a single check. Over the past few years time-crunched consumers have found some relief in the form of banks offering the ability to remotely deposit checks with a smartphone. While the technology may be convenient, a new report found certain drawback to the program, including poorly disclosed terms and conditions. [More]

Your Electric Company Will Not Call And Demand Payment By Prepaid Card

Your Electric Company Will Not Call And Demand Payment By Prepaid Card

While your local utility could call you up and demand immediate instant payment using a prepaid debit card before shutting off your natural gas and power, they will never actually do that. The owner of the Squeeze Inn, a fantastically-named restaurant in California, learned that the hard way when he panicked and sent $1,000 to scammers claiming to represent Pacific Gas & Electric. [More]

Video Shows You Don’t Need All That Fine Print In Prepaid Card Fee Disclosures

Video Shows You Don’t Need All That Fine Print In Prepaid Card Fee Disclosures

Prepaid debit cards may offer a convenient alternative for unbanked consumers, but there are often unexpected costs buried in all the fine print of the cards’ disclosure documents that most people never read. It doesn’t need to be that way. [More]

CFPB Now Accepting Consumers’ Prepaid Card, Debt Settlement And Title Loan Complaints

CFPB Now Accepting Consumers’ Prepaid Card, Debt Settlement And Title Loan Complaints

Just in time for the fourth anniversary of its creation, the Consumer Financial Protection Bureau announced its expanding the type of consumer complaints it accepts to include prepaid cards and other nonbank products. [More]

Suze Orman And Magic Johnson Prepaid Cards Come To An End

Suze Orman And Magic Johnson Prepaid Cards Come To An End

Lending their names to a reloadable prepaid debit card might be a hot way for celebrities to make money and take up permanent residence in their fans’ wallets, but they’re also widely criticized for their high fees and taking advantage of unsophisticated consumers. Now the cards promoted by two big names who really should have known better, Magic Johnson and Suze Orman, are shutting down. [More]

Pew’s Model Disclosure Box for Prepaid Cards

Chase Becomes First Bank To Implement New, Simpler Disclosure Box For Prepaid Cards

In 2012, nearly 12 million consumers loaded more than $64 million onto prepaid debit cards. With so many people turning to these cards, more companies are getting into the prepaid debit business. To assist consumers faced with a plethora of card options, Pew Charitable Trusts unveiled a new model disclosure box for easy comparison of prepaid card fees and terms and conditions. [More]