New reader Lynne (Hi, Lynne!) shares with us a letter that she recently sent to Poland Springs after they refused to stop delivering and billing her for water she did not want. Originally, she simply wanted to place her account on hold while she moved to a new home. Poland Springs complete inability to follow her simple requests turned a loyal customer into a former one.
Time from opening a fresh bottle of Poland Springs Water to it becoming a foul tub of ichorous, stagnant scum? Two days, according to reader Max.