Yesterday, we shared with you the story of a new Planet Fitness member who was asked to cover up because her belly-baring tank top was too revealing. Now a case that’s the exact opposite is in the news: a woman in New Mexico is suing the chain after she was asked not to cover up so much in the club. Specifically, the practicing Muslim was told that she couldn’t wear a headscarf in the club. [More]
A California woman made headlines nationwide when she went to a local TV station, claiming that a local Planet Fitness kicked her out for distracting other customers by being too fit. Wait: what happened to the whole “no judgement zone” marketing campaign? [More]
While gym employees are expected to observe the rules prohibiting males from entering the ladies room (and vice versa), we doubt too many people would have a huge problem with a male staffer entering that females-only area when a gym member has collapsed in one of the stalls and may need medical attention. [More]
Usually, when you lock someone into a mid- or long-term contract, you offer them some sort of discount. And if you don’t, that’s probably not something you want to tout with a big outdoor sidewalk ad. [More]
Gregory Rowell has been dead for nearly two years, but no one knew that he’d set up an auto debit with Planet Fitness on a second checking account. The gym continued to debit his account each month until a bank employee notified the victim’s mother, Patricia Rowell. When she provided the death certificate and asked them to refund the money, they not only refused, but said it was her fault and offered her a six month membership instead. That’s when Rowell took her story to the local newspaper.