Earlier this week, we shared Sarah’s story about her failed attempt to get a free bag of Pirate’s Booty from a coupon provided at Safeway. The top half of this sheet advertised the DVD of the new “Spider-Man” reboot; the bottom had two separate coupons. One coupon (for batteries) specified that the customer had to buy the DVD in large letters. The other (for Pirate’s Booty snack food) didn’t. Sarah says that she tore off this coupon and went to claim her four ounces of cheesy goodness. That’s when things went horribly wrong, The cashier refused to take the coupon, acted like Sarah was trying to run a scam, and–worst of all–mocked Sarah when the cashier thought that she had left the store. She hadn’t. She was standing right nearby.
Hell hath no fury like a grocery store cashier who thinks you’re trying to rip off the store. Sarah was terribly embarrassed when she was accused of doing just that at Kroger. Right in the store, she saw a coupon, part of a display hawking the DVD of the latest reboot of the Spiderman movie franchise. The coupon for a free 4-ounce bag of the delicious snack Pirate’s Booty didn’t say that a purchase was required, like the other “free stuff if you buy this DVD” promotions. So she tore one off and tried to get the free snack. This was, of course, the Crime of the Century as far as Kroger was concerned. Now she doesn’t really want to use coupons anymore at all.