Your phone is not only a lifeline, entertainment device and communication portal to everyone you know, but it’s also a siphon that sucks money out of you monthly. Phone companies are counting on you falling into complacency with paying for unneeded services.
phoning it in
Kirk says he lives in an AT&T dead zone, rendering his iPhone basically useless. After haggling with customer service, he convinced a company rep to give him a MicroCell signal booster. The CSR’s superior overruled the request, offering a $50 credit instead.