E-Mail: john.rooney@uscellular.com
phone numbers
Updated: Reach T-mobile Executive Customer Service
By 6.2.08
Here is a new number to reach T-mobile Executive Customer Service:
Reach Tier 2 And 3 Support At Verizon Wireless
By 5.30.08
One more number to add to the Verizon Wireless Executive Rolodex: 866-237-9122.
Search The Consumerist Directory Of Company Email Addresses And Phone Numbers
By 5.30.08
Are you trying to escalate a complaint within a company and want to see if we’ve posted any inside email addresses or phone numbers? Try replacing “companynamegoeshere” in the following URLs with the company you’re looking for. If the company name has multiple words, remember to separate them with hyphens, i.e. washington-mutual
By 5.29.08
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585-756-1119 is the number to reach Time Warner Cable Level 3 tech support for people living in the vicinity of Rochester, NY.
Updated: Reach Verizon Wireless Executive Customer Service
By 5.28.08
Here are a several direct lines for Verizon Wireless executive customer service reps, good for when lower level customer service reps and their supervisors fail you. These are the folks imbued with godly powers to fix customer service problems at all levels. It’s like playing Super Mario Brothers using Game Shark.
Contact Information For Chase CEOs
By 5.22.08
Here’s the contact info for the CEOs of major Chase divisions:
Reach Chase Bank Executive Customer Service
By 5.6.08
If you have a problem that regular customer service hasn’t been able to solve, give this gal working in the Chase Bank executive customer service office a shot: 713-262-3866, Michelle Crabtree. Although, she figures in an upcoming reader complaint, and not favorably. If you have a specific credit card complaint, that info is here, and the general Chase Bank executive customer service desk is 800-242-7399.
Reach Verizon Wireless Executive Customer Service Desk
By 5.5.08
Here is another phone number to reach the Verizon Wireless executive customer service desk: 845-365-7700. If that number doesn’t work, here are some others to try.
Reach Verizon Wireless Executive Customer Service
By 4.22.08
Here is a new number for reaching the Verizon Wireless Executive offices: 908-306-6750. They picked up right away for us. 910-794-6232 for Lisa Bennett, Executive Customer Relations, still works, as does a general executive office inline, 910-794-6200. Use the info in this post to guide your contact through the process of dealing with executive customer relations.
Cablevision: Techs On-Time Or You Get $20
By 4.18.08
A Cablevision tech support rep told us that if your Cablevision tech arrives past the service window, you’re entitled to a $20 credit (this press release supports it). And if you’re in the Bronx or Brooklyn, you can get a free month of cable TV if the tech shows up late (this is applied on a case-by-case basis but it is possible. Should the tech pull a noshow, call customer service and speak to a supervisor, who may offer you credits (usually $40-$50) or a free month depending on your customer history. Inside, Which customer service number to call, based on the first four digits of your account number:
Reach Sirius Executive Customer Service
By 4.17.08
If you have a serious Sirius radio issue and ground level customer service isn’t helping you out, escalate your call to the executive customer service line at 888-635-5142. Also, here are some email addresses and a mailing address for the CEO to send your missives off to:
Contact Sears Public Relations
By 4.15.08
Unlike other companies, Sears seems a fortress of indifference; our readers, even after arming themselves with our standard escalation kit, dash themselves against their facade like a spray across the face of a giant stone statue of Stalin that for some reason had found itself in the ocean. One reader says he’s been able to get traction out of calling the Sears Public Relations department: 847-286-8371. ” I have used this number before and things have worked out pretty well,” he writes. It’s worth a shot, especially if we’re talking about $1070 they’re refusing to refund for a TV they never delivered.
New Number To Reach US-Based Verizon DSL Customer Service
By 4.15.08
Here’s a new number to replace the old number we posted that directly connects you to US-Based, native English-speaking Verizon DSL reps in Columbus, OH (strangely, the old number is now a busy signal, I wonder why). The tipster who passed the number off says the Columbus “Get Conected DSL Gate, “has no handle time (east gate is notorious for passing people off or making up RTVs (return to vendors) because “floor walkers” pester people after times get past 13 minutes) and can help with as many supported issues as you want.” The number is 614-219-5927 (the old, non-working number was 614-219-5900).
Contact Info For Westin Casuarina In Las Vegas
By 4.4.08
If you were one of the conventioneers who got charged extra fees by the Westin Casuarina, we suggest you talk to your credit card company or contact The Coaching Center (according to the Houston Chronicle, the company’s president is refunding the charges directly to those affected). If you need contact info for management at the hotel, however, an anonymous tipster sent in a list of phone numbers and email addresses.
Reach Orbitz Executive Customer Service
By 4.1.08
I’m just getting situated here and it’s amazing how many unfounded complaints there are in the old Consumerist tipbox about Orbitz. It’s really not fair, so, to counteract that and the negative stories Consumerist posted, here’s the number for their HQ: (312) 894-5000. Ask to be transferred to the office of Steven Barnhart.
