Michael Garrett (pictured)- CEO – Georgia Power – 404-506-7733 (Mickey’s boss)
phone numbers
Reach IKEA Executive Customer Service
By 9.5.07
For some consumers, it seems IKEA wants them to also build their own customer service. But hex wrenches can’t effect a warranty repair. If calling the general customer service number doesn’t help you out, these methods may help you lob your issue into their laps.
Reach Amtrak Executive Customer Service
By 8.29.07
The corporate email address for Amtrak appears to lastnamefirstletteroffirstname@amtrak.com.
Contact Info For 100 Cable System Executives
By 8.28.07
Wow. Here’s contact info for 100 cable company executives.
Reach Wachovia Executive Customer Service
By 8.28.07
Wachovia calls them the “Corporate Service Solutions Team,” but it’s the same as any other members of executive customer service team; high-ranking customer service employees equipped with superhuman powers to address problems and complaints no matter what their origination or how deeply rooted their cause.
By 8.23.07
../../../..//2007/08/23/a-reader-reports-that-baldanzabspiritaircom/
A reader reports that BaldanzaB@spiritair.com could be Spirit Air CEO Ben Baldanza’s new email address for callously responding to consumer complaints, seeing as the top management seem to have changed their email addresses after their dirty email laundry got posted. UPDATE: Within 3 hours of this post, now this new email is bouncing. At least Spirit Air knows how to do one thing right: duck customer complaints.
IKEA Corporate Email Address Format
By 8.22.07
GRA, here’s the corporate email address format for IKEA:
Spirit Air CEO Learns The Dangers Of Hitting "Reply All" When Callously Responding To Consumer Complaints
By 8.22.07
This is how Ben Baldanza CEO of Spirit Air responded to a complaint letter from a first-time customer:
Please respond, Pasquale, but we owe him nothing as far as I’m concerned. Let him tell the world how bad we are. He’s never flown us before anyway and will be back when we save him a penny.
Which might have been ok, had the email stayed inter-office, but Baldanza seems to have hit “reply all” and accidentally sent the message back to the original complainant. Oops.
Updated: Reach Chase Card And Bank Executive Customer Service
By 8.22.07
Even MORE numbers for reaching Chase Credit Card Executive Customer Service peeps:
Reach Capital One Executive Customer Service
By 8.16.07
Call 703-720-2500. Ask to be connected to the executive customer service team. Be prepared to describe the nature of your call.
Updated: Contact AT&T CEO, Randall Stephenson
By 8.14.07
Randall Stephenson, AT&T CEO
rs2982@att.com (direct)
randall.stephenson@att.com
phone: 210-351-5401 (direct to his secretary)
fax 210-351-3553
alternate phone: 210-821-4105 (headquarters, press 3, ask for Mr. Stephenson’s office)
175 E. Houston
San Antonio, TX 78205 [More]
Reach Chase Executive Customer Service
By 7.24.07
847-488-6833, or 888-622-7547 x 6833 – Jessica Pozehl
9 Airline's CEO Email Addresses, And Other Useful Complaint Resolution Contact Info
By 7.18.07
Travler’s friend site Elliot.org has these great customer service “cheat sheets” to help you if you have a dispute with your airline. CEO contact info, how to hack their phone trees, email addresses, phone numbers, mailing addresses, it’s all there.
By 7.16.07
../../../..//2007/07/16/updated-old-reach-transunion-executive/
Updated old Reach TransUnion Executive Customer Service post with new information: Cindy Hennessey, assistant to David Wolff, VP of Consumer Service. (312) 985-2000, press 2, dial extension 3802
