Last week, we shared a reader’s story of encountering a cool spider just hanging out on a cart in the middle of the store while shopping at Petco. Yes, Petco does sell tarantulas, but they live in habitats. Are spiders really supposed to just hang out on the cleaning cart while their habitats are cleaned? [More]
David and his daughter took a trip to Petco this week to buy a fish for her aquarium. After choosing a nice one, they took a lap around the store to look at the other animals. That’s when they ran into the cleanup cart… and the tarantula chillaxing on the corner. At least, that’s what it looked like. (Please note: this post contains pictures of a spider. Proceed with caution if you do not like spiders.) [More]
Petco and PetSmart are the two largest pet retailers in the United States: about 50% of all money spent in pet stores nationwide goes to one of the two chains. The two companies have given each other a good sniff and considered merging in the past, but after some changes of ownership are considering it again. [More]
Are you in the market for a new pet, one that doesn’t require much maintenance or care? Or perhaps, one that requires absolutely nothing from you? You’re in luck: One Petco appears to have a long tailed grass lizard skeleton available in its store tank, for the low price of just $9.99.
Last week, a woman in Virginia left her healthy 2-year-old golden retriever at a Petco store for a routine bath and grooming. The store called her and asked to meet at a nearby veterinary clinic, where she learned that her dog was dead. Petco has now taken full responsibility for this incident, and says that the grooming salon workers involved have been fired. [More]
Otherwise healthy two-year-old dogs generally don’t drop dead with elevated body temperatures, and that’s what happened to the beloved Golden Retriever of a woman in Virginia while the animal was at Petco for a routine bath and grooming. The dog’s owner claims that a store employee left her pet for too long in a heated dryer cage, but Petco now says that they don’t heat dryer cages for safety reasons. [More]
It’s been seven months since Petco and PetSmart announced they’d both be removing cat and dog treats made in China over pet sickness fears, and this week the former says it’s ready to pull all the products from its stores and online.
If you’re getting an email from Petco trumpeting a “Black Friday In July!” promo that’s only serving to tick you off, you’re not alone. Consumerist readers Matthew and Kelso both forwarded their sighs along with a Petco email that is very, very excited about a not-so-great deal that just serves to make people cranky. Because it’s not Black Friday. It’s just Friday, in July. [More]
In the past two days, Petco and PetSmart, two of the country’s biggest names in pet supplies, have said they will stop selling pet treats made in China over concerns about the safety of those products. [More]
When a California woman picked up her daughter’s dog from his grooming appointment, it was obvious that something was wrong. The Shih Tzu was walking on three legs, not putting his right rear paw down on the ground. While the groomer admitted that she had pulled on that leg to get the animal into position to be groomed, nothing else seemed amiss. Or so the store claims. [More]
Following a lawsuit earlier this year accusing Petco of selling an infected rat that led to a boy’s death, a Maine man is now suing the chain claiming he got rat-bite fever from a rat he bought at the store. [More]
A family in San Diego has filed a lawsuit against Petco, claiming that the pet store is to blame for selling an infected rat that passed a bacterial infection on to their 10-year-old son that killed him. The family is seeking an unspecified amount for the suffering they’ve endured as a result of his loss. [More]
This weekend, two readers sent us very similar “holiday creep” photos from two different kinds of retailers. Secret Consumerist synchronicity? Maybe. Or maybe the week before Christmas is now the universal time to put Valentine’s Day stuff out. [More]
At first, Consumerist reader Steven was pleasantly surprised to get a 10% coupon from the folks at Petco to celebrate the opening of a new store. Then when he saw the address of that particular store he just had to laugh. [More]
Petco had a really fun promotion this past Saturday. Customers printed out a coupon from the retailer’s site, and scanned it at the checkout. Customers wouldn’t know the total value of their coupon until it was scanned. This sounds really fun, doesn’t it? Only there was a flaw. Only four barcodes for the coupons existed, and customers who clicked on the “mystery” coupon link would receive one of the four. It didn’t take long for customers to figure out which of the codes was for a 50% off coupon and head to Petco to stock up on essentials for their critters. Thus began a very, very bad day to be a Petco employee.
It’s not just airlines that fail at keeping a handle on customers’ pets. Just ask the Texas man who took his retriever in to his local Petco for some grooming and is now looking for help trying to find the lost pooch.
As my grandpa always said, there’s nothing a little glue can’t fix! Well, a puppy’s ear, actually. Glue can’t fix a puppy’s ear when you cut a piece of it off and return it to the owner, hoping they won’t notice. One woman in Hawaii claims that’s exactly what happened to her pooch during a grooming at Petco.