Playing with LEGO when I was a kid was great, because my friends and I could build the houses — nay! castles! — of our dreams and fill them with all the things kids want in a dream home (huge pool, ice cream parlor, cat ranch, etc.). There was only one problem: none of the little barrel-headed figurines I had to act out those childhood fantasies looked remotely like me. That is no longer an obstacle to fun times. [More]
Everyone knows that the “personal touch” of using your name in an email, printed letter, or CSR call is powered by a database and a computer, and not really personal at all. Still, when a company gets it wrong it can be annoying. When a company gets it wrong, then apologizes by sending a follow-up message that makes you smile, all can be forgiven.
Reader Ed reports that the Capital One Card Lab custom credit-card maker keeps rejecting his request to put a picture of himself wearing a Snuggie on his credit card. After the jump, the rules for which photos are not allowed. I’ve bolded the ones that might apply. Ed thinks he might have gotten tripped up on the “Controversial subject matter such as political or religous statements and/or images” clause, i.e. Capital One thinks Snuggie is a cult.