Shawn was a faithful Washington Mutual customer, and by default is now a Chase customer. Sort of. He learned that the transition will take until September (September?!) and he can’t deposit personal checks in his account—even at a branch—without elaborate workarounds. What kind of bank is that?!
Founded in 2005, Consumerist is an independent source of consumer news and information published by Consumer Media LLC, a not-for-profit subsidiary of Consumer Reports.