When is “dinner?” Josh had a Subway coupon with the words “Dinner Time” on it, but no time restrictions in the fine print. He went to use the coupon around 1:00 PM at a local Subway franchise, and their cash register wouldn’t accept it. He feels that Subway owes him a dollar, and now refuses to go back. Is he overreacting, or does Subway need to define when “dinner” starts?
Academic and New York Times blogger Stanley Fish kicks off nominations for Worst Company in America 2009 with his account of frustrations—both consumer and grammatical—with AT&T.