As passengers waited in seemingly endless lines to get through airport security this summer, the Transportation Safety Administration encouraged travelers to sign up for its PreCheck program, which offers expedited screening. The TSA set a goal of enrolling 25 million Americans, but a lack of personnel and “cybersecurity risks” have jolted those plans to a standstill. [More]
You’ve probably seen your fair share of those “(Airline Name) giving away (X number) free tickets if you share this post” promotions that infiltrate social media but are actually bogus. In a new twist — and a ploy to bring over loyal passengers of Virgin America after its announced a $4 billion merger with Alaska Airlines — JetBlue really is offering consumers the chance to win one of 500 free tickets from the carrier, no Facebook required. [More]
I’ve never been on a cruise, but if I were to find myself stuck on a massive ship with thousands of other people and no exit other than leaping into the sea, I’d hope there would be enough food and drink to keep everyone entertained, lest it devolve into apocalyptic anarchy-at-sea. Thankfully, the cruise operators make sure to pack a lot of booze and snacks along for the trip. [More]
While airlines might not be leaping at the chance to tell customers how to file complaints about their service, that hasn’t stopped more travelers from sharing their tales of woe with the Department of Transportation. In fact, the number of complaints filed by beleaguered passengers increased by nearly 30% last year. [More]
American Airlines Will Give You Free Treats At The Gate If Your Flight Is Delayed For At Least Two Hours
Would a bag of pretzels or a can of soda placate you if your flight were delayed for two hours? American Airlines hopes that’s all it’ll take. [More]
For the most part, when a gate agent closes the door to a plane, that’s it, you’re out of luck. But that wasn’t the case for a family traveling to a funeral via Delta Air Lines earlier this month. The pilots of the plane, which had already pulled away from the gate, returned to pick up the grieving passengers. [More]
United Airlines appears to be bringing back the glory days of flying. Okay, not the ’60s-esque glory days, but the other ones: when you didn’t have to shell out $5 (or more) for a bag of chips. The carrier announced today that it’s leveling the snacking playing field by once again offering economy passengers free nibbles. [More]
United Airlines Offers On-Time Guarantee For Corporate Travelers, Probably Won’t Have To Actually Pay Anything
With accusations that airlines have padded flight schedules to improve on-time performance stats still fresh, one carrier is hoping to prove it’s all about valuing your time — as long as you’re a big corporate client. United Airlines launched a new reliability guarantee for some business travelers, promising to get them to their destination on-time or it will provide them with credits for upgrades and fees. [More]
Anyone who’s left their elbow and knee in the airplane aisle knows — getting bumped by the beverage cart isn’t a pleasant experience. But one couple who flew on a United Airlines flight from Hawaii to Japan say in a new lawsuit that their flight crew left a service cart unsecured and on its own in the aisle, claiming that it fell on the man, injuring his leg.
Profits Are Up In The Global Airline Industry With Carriers Making An Average Of $8.27 Per Passenger
As airlines make room on planes so they can pack in more passengers, North America’s carriers are showing that such efforts are paying off, literally, with a new report that gives North America the lead in profits compared to the rest of industry worldwide.