We’ve all seen what can happen when a package is left out in the open or otherwise unattended, but not everyone can be home during the day, live in a doorman building, or have their stuff delivered to an office. Also? Some carriers just hate coming to your house. In an effort to solve these problems, FedEx and Walgreens announced plans to put delivery lockers in as thousands of Walgreens stores by the end of next year. [More]
Getting packages stolen from your front doorstep is unpleasant, no matter who you are or what time of year it is, and knowing that you or a neighbor actually let the thief inside must be even worse. We buzz delivery people who are strangers in and give them get a kind of implicit trust, and one delivery driver in Chicago is accused of violating that trust by grabbing packages on his way out the door. [More]
Thieves Think They’re Stealing Gift Delivery; Make Off With Boxes Of Family Heirlooms & Dad’s Ashes Instead
‘Tis the season for thieves across the country to swoop down upon doorsteps, porches, and stoops to swipe all those gift deliveries waiting outside folks’ homes. But somewhere in Ohio there’s a thief who now has boxes of very personal items — including the ashes of a dearly departed dad — that are worthless to the thief, but mean the world to the family from which they were stolen. [More]
Where there’s a will, there’s a way, or so they say. But when it comes to overcoming a delivery obstacle, that way shouldn’t involve simply dumping packages marked “fragile” on the ground. [More]
It’s always upsetting when someone steals your packages after they’ve been delivered, but it’s even more of a bummer when the company doing the deliveries apparently puts that package into the hands of the thief. A California shop is pretty steamed at FedEx, claiming the carrier allowed a homeless man to sign for its packages, which have now gone missing. [More]
It’s bad enough to steal a package from a stranger’s porch, but enlisting the help of a kid to do your dirty work? That’s even worse. [More]
We’ve seen strangers and passers-by swipe packages right off the front porch of someone’s house, but it’s not as often that we find delivery workers teaming up with their friends to steal the goods they just dropped off. [More]
When you see a UPS or FedEx truck in your neighborhood on a weekday, or a U.S. Postal Service truck on a Sunday, they’re probably there with some kind of delivery from an online retailer, and that retailer is likely to be Amazon. As more of our everyday shopping happens online, someone will need to bring those items to our doorsteps, but it may not necessarily be the carriers we’re used to. [More]
Could Ryanair be the Amazon of air travel? If the company’s executives have their say, the answer is a resounding “yes.” The cheapo European airline is taking steps to reach that goal with plans to launch an accommodation service for the destinations it flies in and out of. [More]
No more wondering what your package gets up to while it’s out for delivery — did it stop for a drink and miss its connecting flight? — with a new service UPS is rolling out that allows customers to track their shipments in the final stage, from one second to the next. [More]
When a Long Island collectibles seller heard reports from customers that items were arriving damaged, he became a one-man investigative reporting team and decided to watch workers in action at the local FedEx store. He was surprised to watch an employee picking up packages and flinging them onto a truck. Yes, even packages labeled “fragile.” [More]
Just like airlines, hotels charge customers an array of fees for everything from WiFi access, minibar usage, premium coffee, and other little extras. Instead of surprising guests with these costs when they check in (or, even worse, when they go to pay their bill at checkout), one hotel company is experimenting with packages of add-ons that customers can select when they check in. [More]
As consumers continue to rely on online retailers to fill their holiday shopping needs, FedEx says this year will be busier than ever before: between Black Friday and Christmas, the company says it expects to handle 317 million packages. Which is a pretty impressive number — but what’s FedEx going to do to make sure those packages actually reach their destinations in time?
USPS Denies It Has Missing Damaged Package, Still Turns Down Customer’s Insurance Claim After Finding It
It’s always a good idea to purchase insurance for your packages, especially if you’re mailing something valuable. But even having that protection didn’t keep one USPS customer from ending up with broken equipment and no insurance payment to cover the cost of replacing or fixing it.