Mike Mozart

FedEx Customers Will Be Able To Drop Off, Pick Up Packages At Walgreens Stores

We’ve all seen what can happen when a package is left out in the open or otherwise unattended, but not everyone can be home during the day, live in a doorman building, or have their stuff delivered to an office. Also? Some carriers just hate coming to your house. In an effort to solve these problems, FedEx and Walgreens announced plans to put delivery lockers in as thousands of Walgreens stores by the end of next year. [More]

CBS Chicago

Ordering Takeout Doesn’t Mean The Driver Gets To Take Your Packages

Getting packages stolen from your front doorstep is unpleasant, no matter who you are or what time of year it is, and knowing that you or a neighbor actually let the thief inside must be even worse. We buzz delivery people who are strangers in and give them get a kind of implicit trust, and one delivery driver in Chicago is accused of violating that trust by grabbing packages on his way out the door. [More]

hsingy

Thieves Think They’re Stealing Gift Delivery; Make Off With Boxes Of Family Heirlooms & Dad’s Ashes Instead

‘Tis the season for thieves across the country to swoop down upon doorsteps, porches, and stoops to swipe all those gift deliveries waiting outside folks’ homes. But somewhere in Ohio there’s a thief who now has boxes of very personal items — including the ashes of a dearly departed dad — that are worthless to the thief, but mean the world to the family from which they were stolen. [More]

CBS San Francisco

Video Shows UPS Worker Dumping Packages Over A Garden Wall

Where there’s a will, there’s a way, or so they say. But when it comes to overcoming a delivery obstacle, that way shouldn’t involve simply dumping packages marked “fragile” on the ground. [More]

JeepersMedia

Store Says FedEx Allowed Homeless Man To Sign For Delivery He Then Stole

It’s always upsetting when someone steals your packages after they’ve been delivered, but it’s even more of a bummer when the company doing the deliveries apparently puts that package into the hands of the thief. A California shop is pretty steamed at FedEx, claiming the carrier allowed a homeless man to sign for its packages, which have now gone missing. [More]

CBS Los Angeles

Video Seems To Show Man Instructing Boy To Swipe Package From Homeowner’s Porch

It’s bad enough to steal a package from a stranger’s porch, but enlisting the help of a kid to do your dirty work? That’s even worse. [More]

UPS

UPS Testing Using Drones For Package Deliveries In Remote Locations

Whether it’s robotic carrier pigeons or unmanned aircraft dropping off burritos, drones are big in the delivery world. UPS is the latest company to take to the drone-filled skies and see if the aerial vehicles are the right fit for its delivery system. [More]

CBS 2

Video Shows Amazon Delivery Guy’s Friend Stealing Package Right After It’s Delivered

We’ve seen strangers and passers-by swipe packages right off the front porch of someone’s house, but it’s not as often that we find delivery workers teaming up with their friends to steal the goods they just dropped off. [More]

Alan Rappa

Amazon May Or May Not Be Trying To Overtake UPS And FedEx

When you see a UPS or FedEx truck in your neighborhood on a weekday, or a U.S. Postal Service truck on a Sunday, they’re probably there with some kind of delivery from an online retailer, and that retailer is likely to be Amazon. As more of our everyday shopping happens online, someone will need to bring those items to our doorsteps, but it may not necessarily be the carriers we’re used to. [More]

So Cal Metro

UPS Testing Saturday Ground Package Delivery

With FedEx and the Postal Service expanding their weekend delivery options as more Americans go online to buy stuff, UPS is finally getting around to a test of offering Saturday delivery for ground shipments.
[More]

YouTube

Check Out The Arm On This USPS Delivery Guy

It’s been awhile since we’ve seen a delivery person caught in the act of lobbing, tossing, or otherwise chucking a package instead of walking it to its intended destination and depositing it on, say, a porch. Today’s featured sport in the Delivery Driver Games: Ultimate Frisbee. [More]

Juan Rodriguez - PMI/LEPA

Ryanair Getting Into The Hotel Business?

Could Ryanair be the Amazon of air travel? If the company’s executives have their say, the answer is a resounding “yes.” The cheapo European airline is taking steps to reach that goal with plans to launch an accommodation service for the destinations it flies in and out of.  [More]

So Cal Metro

UPS Will Now Let Customers Follow Packages Out For Delivery In Real Time

No more wondering what your package gets up to while it’s out for delivery — did it stop for a drink and miss its connecting flight? — with a new service UPS is rolling out that allows customers to track their shipments in the final stage, from one second to the next. [More]

Collectibles Seller Films FedEx Worker Flinging Packages Around

Collectibles Seller Films FedEx Worker Flinging Packages Around

When a Long Island collectibles seller heard reports from customers that items were arriving damaged, he became a one-man investigative reporting team and decided to watch workers in action at the local FedEx store. He was surprised to watch an employee picking up packages and flinging them onto a truck. Yes, even packages labeled “fragile.” [More]

(Duckwailk)

Hilton’s DoubleTree Hotel Now Offering Fee Packages For Extras Like WiFi, Drink Service

Just like airlines, hotels charge customers an array of fees for everything from WiFi access, minibar usage, premium coffee, and other little extras. Instead of surprising guests with these costs when they check in (or, even worse, when they go to pay their bill at checkout), one hotel company is experimenting with packages of add-ons that customers can select when they check in.  [More]

UPS Having Trouble Handling Holiday Avalanche Of Online Orders

UPS Having Trouble Handling Holiday Avalanche Of Online Orders

We already know UPS is renting additional vehicles to help with the onslaught of holiday deliveries, but it seems that’s not enough to help the company stay ahead of the avalanche of online orders this time of year. [More]

JeepersMedia

FedEx Expects To Handle A Record 317 Million Packages Between Black Friday And Christmas

As consumers continue to rely on online retailers to fill their holiday shopping needs, FedEx says this year will be busier than ever before: between Black Friday and Christmas, the company says it expects to handle 317 million packages. Which is a pretty impressive number — but what’s FedEx going to do to make sure those packages actually reach their destinations in time?

[More]

USPS Denies It Has Missing Damaged Package, Still Turns Down Customer’s Insurance Claim After Finding It

USPS Denies It Has Missing Damaged Package, Still Turns Down Customer’s Insurance Claim After Finding It

It’s always a good idea to purchase insurance for your packages, especially if you’re mailing something valuable. But even having that protection didn’t keep one USPS customer from ending up with broken equipment and no insurance payment to cover the cost of replacing or fixing it.

[More]