The FTC has designated this week National Consumer Protection Week, so all scams will be put on hold and businesses won’t overcharge you until next Sunday. What, no? That’s now how it works? Ah… it looks like it’s more about consumer education, which is also a good thing since that will help consumers protect themselves year round. For adults, here’s a whole page of various scam prevention tips, fact sheets, and videos. If you’re an educator, you can enroll in the National Financial Capability Challenge and get an “educator toolkit” to help you teach students how to be smart consumers. There’s a section for businesses too, with information on how to protect customers’ personal info and deter ID theft.
Recalls are imprecise and never fully successful, but how can they be improved? Jeff Gelles of the Philadelphia Inquirer took a look at the recall problem with snow throwers manufactured by a company called MTD, and sold under Yard Machines, Troy-Bilt, and Craftsman brands. The snow throwers used plastic wheel rims which sometimes exploded, so in 2006 the company cooperated with the Consumer Product Safety Commission (CPSC) and announced a recall.
Consumerist reader Darkrose writes, “I just got this in my e-mail. Thought you guys might be interested in it.” In the email, GM’s president Troy Clarke is in high PR mode, pointing out the grave consequences and emphasizing that GM wants not “a bailout but rather a loan that will be repaid.” We thought other readers who aren’t GM customers would find it interesting.
“At Chase we are committed to serving the Hispanic community by providing products and services tailored to their specific needs,” said Rebeca Vargas, head of multicultural marketing at Chase. “When customers told us that they wanted an affordable, safe and convenient way to send their hard-earned money back to loved ones in Mexico, we created Rapid Cash. Now, we are bringing it to customers in New York.”
Chase will offer 3 free transfer per month, for up to $1,500 each. The money can be picked up at any Banorte bank, for no fee.