Mike Mozart

Wells Fargo Must Pay $4M Over Allegedly Illegal Student Loan Servicing

For the last 10 months, it’s been one of the banking industry’s worst-kept secrets that Wells Fargo’s student loan servicing business was being investigated by federal regulators. Today, the Consumer Financial Protection Bureau confirmed these rumors and ordered Wells to pay more than $4 million in refunds and penalties over allegedly illegal loan servicing practices that increased costs and unfairly penalized certain borrowers. [More]

Alan Rappa

5 Things You Should Know About Amazon’s Issues With Counterfeits

When you see a brand-name handbag or laptop being sold on Amazon for well below its retail price, it’s hard to not hit the “Buy” button. But is it a good deal or just a counterfeit in brand-name clothing? [More]

Identity Theft Company LifeLock Once Again Failed To Actually Keep Identities Protected, Must Pay $100M

Identity Theft Company LifeLock Once Again Failed To Actually Keep Identities Protected, Must Pay $100M

Five months after federal and state regulators accused identity theft protection company LifeLock of violating a 2010 settlement in which it paid $11 million for allegedly using false claims regarding effectiveness of its services, the company has been ordered to pay $100 million in penalties and refunds for once again misleading consumers.  [More]

Problems At Snapfish Lead To Pre-Christmas Photo Scramble, Angry Customers

Problems At Snapfish Lead To Pre-Christmas Photo Scramble, Angry Customers

Five years ago, shortly before Christmas 2010, a reader complained to us that the photo-printing service Snapfish over-promised on their Christmas shipping deadlines, running late on her calendars and failing to get them to her before the holiday. This year, they seem to be doing the same on a massive scale, missing their advertised shipping dates due to “unprecedented volume.” [More]

The 2016 3.0 liter diesel-powered Audi A6 is included in VW latest stop-sale order.

Dealers Stop Sale Of New, Pre-Owned VW, Audi & Porsche Vehicles Covered In Latest Emissions Violations

Just a day after Volkswagen executives said the car company would not stop the sale of vehicles included in the Environmental Protection Agency’s newest notice of violation for emission standards, the manufacturer backtracked, and now says it will tell dealers not to sell certain VW, Audi and Porsche models.  [More]

VW Denies Latest Emissions Violations, Won’t Halt Sales On Affected Vehicles

VW Denies Latest Emissions Violations, Won’t Halt Sales On Affected Vehicles

Just hours after federal and state regulators accused Volkswagen of using so-called “defeat devices” on newer model cars in order to ensure they passed emissions tests, the carmaker said the allegations aren’t true and that it will continue to allow sales of the recently identified automobiles.  [More]

Regulators Find More “Defeat Devices” In 10,000 VW, Porsche And Audi Vehicles

Regulators Find More “Defeat Devices” In 10,000 VW, Porsche And Audi Vehicles

A month and a half after the Environmental Protection Agency and California Air Resources Board found “defeat devices” designed to cheat emission tests in nearly 500,000 Volkswagen and Audi vehicles, the agencies’ ongoing investigation found additional Clean Air Act violations in the carmaker’s newer model Porsche, Audi and VW cars.  [More]

Amazon Planning To Hire 100,000 Temporary Workers This Holiday Season

Amazon Planning To Hire 100,000 Temporary Workers This Holiday Season

While Amazon continues to deflect criticism of its workplace culture, the retailer announced plans to nearly double its workforce this holiday season: adding 100,000 temporary workers to its roster. [More]

VW Announces 11M Cars Affected Worldwide By Software That Evades Emissions Standards

VW Announces 11M Cars Affected Worldwide By Software That Evades Emissions Standards

While the Environmental Protection Agency ordered Volkswagen to recall nearly 500,000 sedans equipped with software that tricked emissions tests, the carmaker announced on Tuesday that more than 11 million vehicles actually include the so-called defeat device. [More]

Volkswagen Ordered To Recall 500K Vehicles Over Emission Violations

Volkswagen Ordered To Recall 500K Vehicles Over Emission Violations

RJ Reynolds Ordered To Stop Selling 4 Cigarette Brands

RJ Reynolds Ordered To Stop Selling 4 Cigarette Brands

The nation’s top cigarette manufacturer must stop selling four products after federal regulators determined RJ Reynolds failed to show the brands did not pose increased health risks compared to items already on the market. [More]

Operators Of Credit Repair Business Masquerading As The FTC Must Return $2.4M To Consumers

Operators Of Credit Repair Business Masquerading As The FTC Must Return $2.4M To Consumers

Three months after regulators shut down a credit repair company catering mainly to Spanish-speaking consumers for falsely claiming to have a close relationship with the federal government – calling itself “FTC Credit Solutions” – and bilking thousands of dollars from individual consumers with empty promises of boosting their credit scores, the real Federal Trade Commission announced it has reached a settlement that will result in the return of $2.4 million to victims of the scam. [More]

NHTSA Considering Options To Speed Up Takata Airbag Replacement, Seeks Updated Recall Details

NHTSA Considering Options To Speed Up Takata Airbag Replacement, Seeks Updated Recall Details

Now that automakers have identified all 33.8 million vehicles equipped with potential shrapnel-shooting Takata airbags, federal regulators are looking for ways to speed up the repair process. [More]

(Eva A.)

Will A Toastier Bun Make You Want To Eat A McDonald’s Burger?

By now, most of us are aware that McDonald’s is struggling to attract and retain new customers – mainly those labeled as millennials. The fast food giant’s latest attempt to turn things around doesn’t involve a plethora of new artisanal or healthy menu items. Instead, it entails making sure your order comes out piping hot and correct. [More]

EBay Rolling Out Its Own Prime-Like Service… In Germany

EBay Rolling Out Its Own Prime-Like Service… In Germany

Just weeks after rumors surfaced that Walmart was working on its own Amazon Prime-esque service, eBay is jumping into the game — except its subscription service is only available across that big Atlantic pond – for now. [More]

The CFPB, along with AGs from Virginia and North Carolina took action against Freedom Furniture & Electronics and its related companies for alleged illegal debt collection practices involving servicemembers.

CFPB: Retailer Allegedly Using Illegal Debt Collection Practices Against Servicemembers Must Refund $2.5M

The Consumer Financial Protection Bureau continues its fight against companies that continuously take advantage of members of the military, despite protections afforded to them under federal laws. Regulators’ latest victory? A settlement demanding over $2.5 million in consumer relief from three companies that allegedly used illegal tactics to pilfer money from servicemembers and their families. [More]

(bclinesmith)

Toys ‘R’ Us Either Restores Canceled Order Or Screws It Up Again

Some good news out of Toys ‘R’ Us: after a seeming fit of disorganization, randomly canceled orders, and no information getting out to customers, we’re getting reports that maybe–just maybe–things are getting straightened out over at Big Giraffe. [More]