We received a letter from J., who designs order fulfillment systems for a living. We would call him a “Stupid Shipping Gang Kingpin,” but that’s not really fair: he says that he does his best to make the system less stupid. The problem, J. explains, is that “sometimes the smart way to do things and the common sense way to do things seem at odds with each other.” [More]
Sears doesn’t want Nat’s business. They don’t want my business. They don’t want anyone’s business. They may continue to exist as a commercial entity, but that’s because they’re one of two things: an advanced anti-capitalist prank, or a massive real estate holding company that continues running stores out of a sense of nostalgia while they wait for the market to pick back up. But they don’t want to actually sell anyone anything, as Nat learned when he tried to order a camera that only appeared to be in stock. Anywhere.