Guarantees can be tricky things. If you want to take advantage of a company’s low price guarantee, no matter how widely advertised it is, it’s a good idea to take a minute to read the terms and conditions of that guarantee before taking advantage of it. Even if it’s advertised on TV. Even if you think you know how the guarantee works. Just ask Marc.
As most of us have learned over the last half-decade, while Twitter and other forms of social media do give users the ability to freely and instantly broadcast a message to the world, they also do nothing to stop users from firing off messages that would have been best left unsent. Case in point: A postcard company that is now having to do the apology shuffle after a Tweet effectively telling overweight people to cover up this summer. [More]
What should be a happy photo of a mom hanging out in the yard with her two boys in their cool new Pixar-themed pool is horribly, terribly, tragically transformed into something much darker, all thanks to an apparent error at the printing press that managed to slip through unnoticed. [More]
We told you last week about savvy online shoppers who realized that a JCPenney coupon code for $10 off purchases of $10 or more could be used to snap up a washcloth/towel combination that cost exactly $10. It also looked like the code could be used repeatedly, so some folks just kept ordering these items until JCP ran out of every possible color. But now the retailer is saying “not so fast” to customers who placed multiple orders. [More]
In what is either a mistake that will probably result in angry customers and canceled orders or a deliberate effort to rid its warehouses of towels and washcloths, JCPenney issued a coupon code earlier today for $10 off purchases of $10 or more. [More]
If you’re trying to sell a product, it’s probably a good idea to make sure that the person you’re e-mailing isn’t the person who invented a competing product. Say, trying to pitch the Drupal content management system to the creator of competitor WordPress. Sometimes it helps just to Google someone’s name. (via PRDaily)
Many of us find the Internal Revenue Service’s income tax return pretty darn difficult to figure out, which is why companies like H&R Block exist — ostensibly, to help customers maneuver the complicated forms and get them a nice tax refund if possible. But it seems H&R finds those forms confusing, too.
The Servicemembers Civil Relief Act (SCRA) is intended, in part, to help protect active-duty members of the armed forces from having their homes taken away by foreclosure, but as we’ve seen, this hasn’t stopped banks from ignoring the law and taking those houses anyway. Now comes a report that banks have recently uncovered hundreds of additional wrongful foreclosures on the homes of servicemembers. [More]
Even in this era of over-sharing and supposed transparency, most people don’t want their medical files shared with anyone who doesn’t absolutely need to see them. But all it takes is one person to not pay attention when stuffing envelopes for private medical documents to be shared with the world. [More]
Consumerist reader Cameron was recently looking for a router at his local Target when he was intrigued by the “Weekly WOW” sale on a Belkin model. But when he looked at the specs, he was just blown away. [More]
Have you ever been ogling Usher, or Faith Hill, or Beyonce, Halle Berry, Celine Dion, or Britney Spears and thought, “I would just love to have some of this celebrity’s colon, but I simply can’t afford it”? Well, you might want to check out this offering from Rite-Aid. [More]
Consumerist reader Brad was looking at IKEA’s Black Friday mailer that went out this week and noticed that something just was just a bit off about the math on this deal on soft toys. [More]
Earlier this week, a glitch in the El Al ticketing system allowed around 5,000 U.S. travelers to snap up heavily discounted airfares to Israel. And after a couple days of mulling over its options, the airline has just decided to honor those tickets.
To celebrate its 3 millionth Facebook like — perhaps the most useless metric in social media — Southwest Airlines announced a half-price fare sale. But when some people tried to take advantage of the deal, they ended up having their credit and debit cards dinged with multiple charges.
Taiwanese electronics company ASUS made a bit of an oopsie when it took to its Twitter account to post a photo and wink-wink-y joke about the derriere of a model showing off one of its computers.
A woman in Mississippi says she spent thousands buying and rehabbing a foreclosed-upon home, only to find out after the fact that oops, she actually bought the smaller, cruddier house next door. Making matters worse, no one seems to be willing to take the blame or help her out.
More than two years ago, a Florida couple called up a supplemental insurance provider to take out a disability coverage plan in case the wife became pregnant. Her work doesn’t cover maternity leave, but the policy would help pay the bills while cared for the child. That is, if the insurer had sold them the correct policy.
In the last few days, we’ve received a couple of e-mails from readers who were getting strange explanations from Chase about why automated payments had been deducted twice from their accounts. But before we could figure out what was going on, the bank has issued a “my bad” to affected customers, and thrown in $25 in “we’re sorry” cash.