If you’re the kind of person who likes keeping track of arbitrary holidays, here’s one more to add to your list: Jan. 5, known as “National Returns Day,” or, “The Day You Send That Horrorshow Of A Sweater Back From The Fiery Chasm From Whence It Came.” [More]
How long have you been shopping online? People have been using electronic networks to buy and sell things for 40 years, and the first commercial transactions over the web took place over 20 years ago. Compared to bricks-and-mortar retail, where it took more than a century to evolve from catalogs, boutiques, and haberdasheries to big box stores, online retail has seen a significant amount of innovation in a very short amount of time. [More]
One might think that after years of online shopping growing in popularity that major shipping carriers would finally be prepared for the Big Show, also known as the holiday season. And yet here we are again, heading into crunch time, and UPS and FedEx are having trouble keeping up with all those packages. [More]
If you’re like everyone else you know, you’ve probably been doing — or plan to do — a bit of online holiday shopping this year. Missing a delivery could put a serious kink in your day, but don’t let that fear draw you into a scammer’s net. [More]
For retailers that sell the same merchandise in person and online, shipping online orders from stores makes sense. Running out of hot items can mean ending promotions early or disappointing customers by canceling their orders, neither of which is a good idea during the stressful and crucial holiday season. Yet expanding ship-from-store is not as simple as it sounds at first. [More]
In news that will surprise absolutely no one, the major package carriers, UPS and FedEx, expect to handle record numbers of packages this holiday seasons. As Americans shift more of our holiday shopping — and more of our shopping in general — online, that makes this Monday particularly important for retailers. [More]
What’s an e-commerce giant supposed to do when it needs more warehouse space? If you’re Amazon, you just ask the merchants whose stuff you’re selling to share, by offering to let them slap Prime labels on their products. [More]
From Whole Foods launching a supposedly hipper 365 brand of stores to Target’s mini-stores aimed at attracting young shoppers, retailers across the board have millennials in their crosshairs. But a new report suggests those efforts have been for naught, with younger shoppers continuing to seek out e-commerce options when it comes to grocery shopping. [More]
There are definitely some things people would like more of during an Uber ride — more control over music, more free cookies, etc. — but more advertising and content from brands trying to promote themselves? That might not appeal to everyone. [More]
If the thought of wandering through a giant maze of housewares and furniture and inevitably fighting with your significant other/roommate over which dish rack to buy strikes fear into the very depths of your online shopper’s soul, IKEA’s recent shift in strategy is aimed at attracting shoppers like you. [More]
A rough year for Gap Inc and some of its brands — Gap, Old Navy, and Banana Republic — just got rougher: A fire that tore through a major distribution warehouse for the retailer earlier this week means that customers in a busy region are going to have to wait longer than usual to get their hands on the stuff they paid for.
What would the retail landscape look like if we didn’t have the Internet and online shopping? No one can say, for sure (unless you know someone who can travel to parallel universes*), but one analyst says there’d be about 1.2 million more people with jobs in retail. [More]
When you envision a Home Depot store, you probably picture rows of huge shelves packed to the rafters with boxes and pallets of products waiting to be unpacked. But with more shoppers buying things online, these shelves could start looking a lot different as the Depot and others rethink how much stuff they need to keep on hand.
If you found yourself in the market for a new computer or other electronic device and made a purchase through Acer’s online store in the last year, you might want to watch your credit card statement. The technology company says it was the victim of a data breach for nearly a year, exposing the credit card information of more than 34,000 customers. [More]
While there are no doubt innumerable studies, surveys, and reports on the habits of modern shoppers, at least one survey says that consumers are buying stuff online more than they are in stores, for the first time ever. [More]