The mechanic at your local garage might also be savvy enough to fix your furnace, but you probably wouldn’t expect the furnace company to send her out to your house to do a recall-related repair. So why is Samsung sending out Dish Network techs to fix defective Samsung washing machines? And why is Dish okay with techs using this opportunity to upsell satellite TV service? [More]
Two months after federal regulators imposed a $185 million fine and other sanctions against Wells Fargo for its fake account fiasco, one of those agencies — the Office of the Comptroller of the Currency — has rolled back some of the terms of its deal, signaling it will require more oversight of the company. [More]
If you’re still using your ancient TiVo DVR to watch recorded shows from the previous century, we’ve got some bad news: After nearly two decades, TiVo says it will stop supporting it Series 1 DVR at the end of next month.
Earlier this year, PayPal reached a settlement in a class action lawsuit, agreeing to provide some users with payments ranging from $3 to $440 to resolve allegations the company improperly handled disputed transactions and placed inappropriate holds or reserves on some sellers’ funds. Now, the settlement has a firm claim filing deadline, Oct. 14. [More]
Amid multiple reports of “hoverboard” batteries exploding or catching on fire, the U.S. Consumer Product Safety Commission has determined that the self-balancing scooters are not safe unless they meet certain standards. [More]
Five months before Volkswagen was ordered by federal regulators to recall nearly 500,000 sedans that equipped with software that tricked emissions tests, the company sent notices to some owners that their cars were in need of an “emissions service action.” [More]
Do you want to know if AT&T boosts your rates? Maybe you want to pay only for services you ordered or explicitly authorized. Tough! AT&T’s new 2,500 page “guidebook” is the latest spawn of California’s failing experiment with deregulation, one that is in “direct violation” of the law, according to the Public Utilities Commission.