A number of dentists who fear what effect a negative review on a site like Yelp can have on their business have been compelling patients to sign “privacy agreements” that aim to stop annoyed customers from going public with their complaints. But one patient has decided that these agreements go too far, especially after his comments on Yelp resulted in his dentist coming after him for money.
A woman in Chicago has spent the last 9 months attempting to have someone — anyone — remove the braces from her son’s teeth. See, the dentist that put them on refused to take them off because the dentist was convinced she hadn’t paid her bill in full. The dentist also called the police on her when she tried to dispute the issue in person.