not-so-smartphones

Our Smartphones Don't Work, But Verizon Plays Dumb And Won't Let Us Switch Them

Our Smartphones Don't Work, But Verizon Plays Dumb And Won't Let Us Switch Them

Sophia and her husband are loyal Verizon customers who feel burned by the company because it won’t let them replace lemon smart phones with anything but refurbished versions of the devices they’ve come to despise. [More]