Waldon would like to buy a new AC adapter from D-Link. He doesn’t want them to give him one for free, necessarily. He just wants to be able to buy one so he doesn’t have to go out and buy a whole new network switch. Unfortunately for him, no one at D-Link is capable of doing this. In theory, the adapter should be available from the company’s website, but it isn’t. Their own employees couldn’t find it. Then, things got really confusing. [More]
Earlier this week, we discussed and solicited on the site your stories about big-box stores having items on display but allegedly not for actual sale. One reader shared how she enlisted the state attorney general to get a voucher from Best Buy after her rain check was turned away. Now Mark, a former bookstore seller, points out that you can turn this problem around and make it an advantage. Forgo instant gratification, and take the delay as an opportunity to do some price comparisons. Even if you find it cheaper in another brick-and-mortar store nearby, it’s still cheaper. [More]
During his recent shopping voyages, reader Matt has noticed a strange trend. In big-box store Best Buy and Office Depot, there was plenty of inventory out on the shelves, but a lot of it wasn’t for sale. Not just a few items here and there: he writes that a dozen laptops at a local Best Buy lacked prices and weren’t for sale.
Here’s a strange phenomenon that reader Jay came across at his local Walmart: Black Friday creep. No, not the race among retailers to see who can open the earliest. Yesterday (Tuesday) Jay picked up a $4 cofeemaker from a shelf full of them, but wasn’t allowed to purchase it. He was told that the item wasn’t for sale. Not that he couldn’t get it at the posted price: he couldn’t buy it at all.