The cruise industry just got a little bit smaller now that three cruise brands have plans to become one. [More]
norwegian cruise lines
You may remember the Carnival Dream, which had a backup generator malfunction while docked at St. Maarten and could have become another Poop Cruise nightmare. Passengers had already started to contact media outlets with harrowing accounts of overflowing toilets and being confined to the ship. Carnival quickly canceled the cruise and put passengers on a plane back to Florida. But what about passengers who couldn’t get on a plane, due to phobias or medical conditions? We recently learned that Carnival worked with competitor Norwegian and put surface-bound passengers in empty staterooms on a three-day cruise that happened to be traveling from St. Maarten to Miami.
Jarrod tells Consumerist that his father-in-law recently traveled to Alaska with Norwegian Cruise Line. His biggest gripe was that everything a passenger could do on board, including purchases in the gift shop, carried an automatic 18% gratuity. This would be acceptable if the service were good enough to justify a tip at all. But Jarrod notes, “[Room stewards] knew they were getting an automatic 18%, so why work for it?”