Small businesses that sell products via Amazon’s Marketplace are being targeted by a simple-yet-apparently-effective scam: Tricksters create fake Marketplace receipts and email them to the merchants with a complaint about unshipped goods. Gullible shopkeepers then send out refund checks to bogus “customers.”
Reader G is a little ticked off at Redbox because he reserved a new release using Redbox.com, headed over to the kiosk to pick it up and found that some angry person had smashed the touchscreen. No big deal, he’d just call and get a refund, right? Apparently not. Redbox only offers “free rental codes” that G says he can’t use on reserved DVDs. This kinda bugs him.
Kirk and his wife spent over $4,000 last year at Target, but we have a feeling that figure is going to drop dramatically for 2008 after Target refused to refund Kirk $24 because they said they didn’t have a record of his purchase in the system. In fact, they didn’t have any record of the lampshade he was holding in his hands—it wasn’t in their computer, and therefore it didn’t exist, even after his wife went and brought an identical lampshade from the store shelves to the customer service counter. Said the clerk, “We don’t carry this lampshade.”