Online retailers have been expanding their brands into physical space, ranging from Amazon’s indie-style bookstores to Birchbox’s boutiques with crowdsourced locations. Some real-life retail locations are hybrids, though, like Amazon’s college campus pickup points where shoppers can’t directly buy anything. Newegg already has a facility like that in southern California, and this week opened another at their Canadian headquarters in Richmond Hill, ON, near Toronto. [More]
Just because Amazon is calling today Prime Day doesn’t mean other retailers can’t offer their own discounts and deals, too. As such, a whole bunch of retailers are pulling out specials designed to lure shoppers today, while carefully avoiding any mention of “Prime Day” [More]
For nearly 25 years, the general standard for whether a state could compel a mail-order or online retailer to collect sales tax from customers was that retailer’s physical presence (or lack thereof) in that state. More recently, some states have tweaked their laws so that total sales — and not physical connection — is the determining factor. Online tech store Newegg is the latest retailer to challenge these new rules, taking issue with Alabama’s determination that the company owes the state more than $185,000 in sales tax. [More]
While Newegg has long been a go-to online retailer for a large number of electronics shoppers, for some consumers the site was lacking the expedited shipping and other perks offered by the Amazon Prime service. This week, Newegg finally dipped its toes into the premium subscription service pool with Newegg Premier. [More]
Last week, we mocked Best Buy’s ad campaign that frames the electronics chain as America’s “holiday showroom,” mostly because it’s close to the truth. For many people, Best Buy is a fine showroom for the online retailers they plan to really buy from. The company knows this, and the ad campaign is a sort of dare. “Come on in,” they’re saying. [More]
The idea behind paying extra for a warranty plan for your mobile phone that covers accidental damage is that when you accidentally damage your phone, you won’t have to pay out of pocket for a new one or spend weeks or months without a phone. Yet things didn’t work out that way for Nick, because his warranty provider couldn’t get parts to fix a cracked screen, and wasn’t able to successfully repair the phone even when they did.
Matthew writes that he ordered one HDMI cable from Newegg, and got a box large enough to fit at least a dozen more. You could throw in a laptop computer without too much trouble, too, even though he only set his 15″ Macbook on top of the box to give us a sense of scale. [More]
After years of buying electronics from Newegg, Consumerist reader Willie says he won’t be doing business with the e-tailer in the future because of the way his friend was treated by the company. [More]