Victor To

Newegg Opens Another Store-That’s-Not-A-Store In Toronto

Online retailers have been expanding their brands into physical space, ranging from Amazon’s indie-style bookstores to Birchbox’s boutiques with crowdsourced locations. Some real-life retail locations are hybrids, though, like Amazon’s college campus pickup points where shoppers can’t directly buy anything. Newegg already has a facility like that in southern California, and this week opened another at their Canadian headquarters in Richmond Hill, ON, near Toronto. [More]

Retail Rivals Pulling Out Their Own Deals In Effort To Compete With Prime Day

Retail Rivals Pulling Out Their Own Deals In Effort To Compete With Prime Day

Just because Amazon is calling today Prime Day doesn’t mean other retailers can’t offer their own discounts and deals, too. As such, a whole bunch of retailers are pulling out specials designed to lure shoppers today, while carefully avoiding any mention of “Prime Day” [More]

Newegg Challenges Alabama Over Collection Of Online Sales Tax

Newegg Challenges Alabama Over Collection Of Online Sales Tax

For nearly 25 years, the general standard for whether a state could compel a mail-order or online retailer to collect sales tax from customers was that retailer’s physical presence (or lack thereof) in that state. More recently, some states have tweaked their laws so that total sales — and not physical connection — is the determining factor. Online tech store Newegg is the latest retailer to challenge these new rules, taking issue with Alabama’s determination that the company owes the state more than $185,000 in sales tax. [More]

Newegg “Premier” Offers Expedited Shipping For $50/Year

Newegg “Premier” Offers Expedited Shipping For $50/Year

While Newegg has long been a go-to online retailer for a large number of electronics shoppers, for some consumers the site was lacking the expedited shipping and other perks offered by the Amazon Prime service. This week, Newegg finally dipped its toes into the premium subscription service pool with Newegg Premier. [More]

Best Buy Is Just Daring You To Use Their Stores As Amazon Showrooms

Best Buy Is Just Daring You To Use Their Stores As Amazon Showrooms

Last week, we mocked Best Buy’s ad campaign that frames the electronics chain as America’s “holiday showroom,” mostly because it’s close to the truth. For many people, Best Buy is a fine showroom for the online retailers they plan to really buy from. The company knows this, and the ad campaign is a sort of dare. “Come on in,” they’re saying. [More]

(Mike Matney Photography)

What Good Is An Extended Warranty Plan That Can’t Fix My Phone?

The idea behind paying extra for a warranty plan for your mobile phone that covers accidental damage is that when you accidentally damage your phone, you won’t have to pay out of pocket for a new one or spend weeks or months without a phone. Yet things didn’t work out that way for Nick, because his warranty provider couldn’t get parts to fix a cracked screen, and wasn’t able to successfully repair the phone even when they did. [More]

Stupid Shipping Gang Takes Over Newegg, Sends Cables In Huge Boxes

Stupid Shipping Gang Takes Over Newegg, Sends Cables In Huge Boxes

Matthew writes that he ordered one HDMI cable from Newegg, and got a box large enough to fit at least a dozen more. You could throw in a laptop computer without too much trouble, too, even though he only set his 15″ Macbook on top of the box to give us a sense of scale. [More]

The game he never wanted.

Newegg Deducts $70 From Return For Cost Of “Free” Video Game

After years of buying electronics from Newegg, Consumerist reader Willie says he won’t be doing business with the e-tailer in the future because of the way his friend was treated by the company. [More]

(DCvision2006)

Installing Windows 8 Will Void Your Newegg Warranty, Too

Our archive is still unavailable due to baddies attacking our site a few weeks ago, but loyal readers may remember the saga of Norma, the Newegg customer who tried to exchange a non-working laptop for a working one after she had installed Linux on it. This time, Newegg is playing its  to a customer who had the audacity to upgrade his new laptop to a preview version of Windows 8. In the case of Linux user Norma, Newegg ultimately gave in, issuing her a refund and assuring Consumerist that it’s totally okay to exchange a defective system with a different operating system on it. Undercover readers posing as customers were, of course, told the opposite. [More]