The letter was from “Motor Vehicle Services.” It warned Serra that his car’s manufacturers warranty is expiring. It accurately listed the monthly payment he was making on his car, and the number of payments he had made. It was even written in that typewriter font beloved by mechanics and bureaucracies. But it wasn’t from the Department of Motor Vehicles, it was a piece of extended warranty junk mail gussied up to look official. Here’s the letter: [More]
