Eric Hauser

New Jersey Customers Complain To Utility Board For Hours About Crappy Verizon Service

In recent years, the relationship between Verizon and its legacy, copper-wire, landline-using customers in New Jersey has gotten… well, let’s politely call it “contentious.” Residents of the Garden State and the descendant of Ma Bell have found themselves at odds over everything from pricing to fiber rollout to disintegrating connections. So when the state gave those customers a chance to come out and have their say, well, they said a lot.

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thisisbossi

NJ Student Loan Agency Tells Staff To Only Offer Help When Explicitly Asked

You probably wouldn’t be surprised to learn that your cable company has perks or discounts it will only reveal when asked, but you’d hope a government agency wouldn’t deliberately hide a program intended to help families struggling to pay off student loan debts of a deceased loved one.  [More]

New Jersey Investigating Comcast’s Use Of HD Fee To Raise Basic Cable Rates

New Jersey Investigating Comcast’s Use Of HD Fee To Raise Basic Cable Rates

As we recently showed in our line-by-line breakdowns of cable and satellite bills, Comcast and other pay-TV providers are using a variety of fees to effectively raise customers’ rates without actually increasing the advertised price. Now comes news that New Jersey utility regulators are looking into Comcast’s use of one particular fee on the company’s most basic tier of TV service. [More]

Ludovic Bertron

$5M Credit Card Skimming Scheme Nets Man Seven Years In Jail

A high-ranking member of the largest card-skimming operation in the U.S. will spend the next seven years in prison for his part in a scheme that used ATMs at several national banks to steal $5 million from credit card accounts.

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Overheated iPhone Burns Through 12 Pages Of Notebook Paper

Overheated iPhone Burns Through 12 Pages Of Notebook Paper

Mobile phones are our constant companions, yet it’s easy to forget that they’re electronic devices packed full of delicate components and tiny but powerful rechargeable batteries. The Cherry Hill, NJ fire department says that this resident’s iPhone 6 overheated and burned through 12 pages of a notebook. [More]

(The.Comedian)

Bag Of Money Falls Out Of Armored Truck, Scatters Across Highway

What would you do if you saw cash fluttering from an armored vehicle while driving down the highway? What you are not supposed to do is scoop up handfuls of money and then drive off. Yet that’s what usually happens, because people are terrible and greedy. It’s what happened in New Jersey this morning.

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Michael

YES Network Tells Yankee Fans To “Drop Comcast”

A spat between the nation’s largest cable company and Major League Baseball’s most storied franchise is getting ugly, with the New York Yankees’ YES Network launching a campaign urging fans to “Drop Comcast.” [More]

Horrible Taco Bell Customer Tosses Drink In Employee’s Face; Doesn’t Realize Drive-Thru Has Cameras

Milltown PD

What sort of childhood trauma brings one to the point of deciding to throw a drink in the face of a fast food worker? More importantly, what sort of person does this today and doesn’t think they will be photographed from multiple angles? [More]

Companies Move Back To Cities, Abandon Suburban Office Parks

Companies Move Back To Cities, Abandon Suburban Office Parks

How many likely tenants are there for a concrete suburban office complex of 470,000 square feet? The owners of office complexes are having similar problems to the owners of malls, but for different reasons. As shoppers have moved either to ritzier malls or to shipping online, offices have moved back into cities. Both changes leave behind massive buildings or complexes that nobody wants. [More]

At Least 16 NJ Towns Left With Failing Phone Service While Verizon Dithers On Repairing Copper Wires

At Least 16 NJ Towns Left With Failing Phone Service While Verizon Dithers On Repairing Copper Wires

Verizon has made it very clear that they have no interest in maintaining or upgrading their aging, legacy copper-wire networks. If they were replacing them all with fiber that would be one thing, but according to residents and officials in at least 16 New Jersey towns, that’s not what’s happening. Instead, municipalities are just seeing their entire communications infrastructure left to rot, to the point where you can’t even make a phone call on a rainy day.

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Uber, New Jersey Town Partner To Offer Residents Free Rides After A Night On The Town

Uber, New Jersey Town Partner To Offer Residents Free Rides After A Night On The Town

Since its launch, Uber has had a somewhat contentious relationship with cities and municipalities over the legality of its services. But in an interesting turn of events, the ride-hailing app is actually partnering with one town, offering free rides for citizens that may have had a few too many adult beverages.  [More]

(Matt)

At Least One Burger King Is Trying All-Day Breakfast, Too

There’s a limited pool of people who want to eat breakfast for every meal of the day, and diners and family restaurants have been preparing for a world where McDonald’s serves its breakfast menu all day. What about other fast-food outlets, though? At least one Burger King in New Jersey has decided to hop on the bandwagon and offer all-day breakfast. [More]

13 Mayors (And One Almost-Mayor) Ask Verizon To Stop Dragging Its Feet On FiOS

13 Mayors (And One Almost-Mayor) Ask Verizon To Stop Dragging Its Feet On FiOS

Earlier this year, Verizon made clear what many industry watchers had known for years — that it was reaching the end of its first major buildout phase of Verizon FiOS service and that the company was going to focus on getting customers onto that network. But more than a dozen mayors, including the presumed future mayor of Comcast’s home city, have written the company to ask that it bring much-needed competition to their markets. [More]

New Jersey Mayors “Concerned” That Verizon FiOS Buildout Seems To Be Skipping The Low-Income Areas

New Jersey Mayors “Concerned” That Verizon FiOS Buildout Seems To Be Skipping The Low-Income Areas

New Jersey and Verizon are once again at odds over promises the telecom behemoth has made to bring FiOS service to the whole state. Unlike the last time Verizon and New Jersey had a stand-off over a promise to bring broadband, this contract is not twenty years old, or even ten. This agreement is a lot newer — and Verizon’s apparent way of weaseling out of meeting it a lot more subtle.

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Bar Says City Sanitation Workers Demanded Booze To Pick Up Trash

Bar Says City Sanitation Workers Demanded Booze To Pick Up Trash

Any good bar goes through a lot of cans, bottles, cardboard pretty quickly — not to mention all the trash that can accumulate — so it’s important for bar owners that this detritus be hauled away in a timely manner before it becomes a nuisance. But the owner of one bar in New Jersey says city-contracted sanitation workers tried to shake him down — not for money, but for free booze. [More]

Verizon: “People Are Going To Look Back And Laugh” At NJ Customers Worried About Their Copper Landlines

Verizon: “People Are Going To Look Back And Laugh” At NJ Customers Worried About Their Copper Landlines

Copper wire might seem old-fashioned now, but after a hundred-year run of it being the way to get telephone service, you can imagine why consumers are attached to it. But still, there are indeed many good reasons for upgrades to be taking place. There are good arguments to be made for explaining to anxious consumers how change can benefit them — but mocking them simply for wanting their needs met is not one of those.

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Judge Backtracks On Walmart Shoplifter’s Lifetime Ban From All U.S. Stores

Judge Backtracks On Walmart Shoplifter’s Lifetime Ban From All U.S. Stores

Earlier this week a Walmart shoplifter said she likely wouldn’t follow a court order barring her from stepping inside any of the retailer’s thousands of locations. Turns out, that might not have been such a brazen statement after all, as the judge who handed down the lifetime ban clarified that he didn’t really mean to prevent the woman from entering all stores. [More]

earth2kim

ATM-Refilling Crew Leaves Bag Of Cash Behind, Then It Disappears

Sure, all humans make mistakes, and sometimes we even make mistakes at work. However, you have to feel really sorry for the ATM company employees in New Jersey who left a bag containing $141,000 outside of a building where they were working…and accidentally left the bag behind. Local police say that the employee responsible for leaving the bag had to be transported to the hospital when he learned that it had been stolen. We hope that he’s okay, but there’s something very weird about this incident. Update: Police have found the people who allegedly took the money, one of whom happens to have recently bought a $46,000 SUV in cash. [More]