What does it take to get an entire neighborhood’s Internet connection working when something is clearly wrong on the cable company’s end? Judging from Alex’s experience…a lot. His neighborhood has had wonky connections in the summer for years. Unfortunately for Charter, Alex actually knows something about networking, and got them to actually fix the problem. Here, for your edification, is his tale of woe and ultimate triiumph.
names changed to protect the guilty
By July 21, 2011