More Upfront With Fees

(Duckwailk)

Hilton’s DoubleTree Hotel Now Offering Fee Packages For Extras Like WiFi, Drink Service

Just like airlines, hotels charge customers an array of fees for everything from WiFi access, minibar usage, premium coffee, and other little extras. Instead of surprising guests with these costs when they check in (or, even worse, when they go to pay their bill at checkout), one hotel company is experimenting with packages of add-ons that customers can select when they check in.  [More]