Before any official recall was announced, Samsung offered replacement devices or refunds to owners of potentially explosive Galaxy Note 7 phones, but some customers maintain that the company still left them hanging without a smartphone for too long. [More]
monthly fees
My Formerly Free BofA Account Now Costs $9 A Month For No Reason
By 8.3.10
Last month we wrote about Bank of America’s bid to coax customers to stop bothering tellers in person by offering free checking to those who stay away from branches and don’t request paper statements. [More]
Best Buy To Peddle Its Own Mobile Broadband Service
By 6.29.10
In a recent Sunday ad, Best Buy pimped Best Buy Connect, its upcoming mobile internet service. [More]
Comcast Wants $2.25 A Month Not To List My Digital Voice Number
By 4.1.10
Through an online chat with a CSR, Max found out Comcast would charge him $2.25 a month NOT to list his digital voice number. When he bitterly turned down the not-so-generous offer, the CSR still asked him to leave positive feedback. Find out how he responded by perusing this chat excerpt: [More]
