Last month we wrote about Bank of America’s bid to coax customers to stop bothering tellers in person by offering free checking to those who stay away from branches and don’t request paper statements.
In a recent Sunday ad, Best Buy pimped Best Buy Connect, its upcoming mobile internet service.
Through an online chat with a CSR, Max found out Comcast would charge him $2.25 a month NOT to list his digital voice number. When he bitterly turned down the not-so-generous offer, the CSR still asked him to leave positive feedback. Find out how he responded by perusing this chat excerpt: