Over the last couple of decades, internet safety has become as much if not more of a concern for many parents and families as physical safety. To help, many local police departments have given out free safety software to families as “the first step” to keeping their children safe online. Sounds great, right? Sure… except that “safety software” is really a keylogger that sends your family’s every word zipping unencrypted over the internet, ripe for anyone to steal. Oops.
Businesses are in the habit of making amends for their errors without actually admitting they made any errors. Weasel words hide a multitude of sins; “mistakes were made” and “customers were affected.” A company can agree to pay millions of dollars to rectify a mistake or action they do not legally agree to having made. It’s a legal tangle that would be funny if it weren’t tied to so much real-world wrong: “Here’s a billion dollars to fix a crime that we don’t acknowledge we committed.”