Steve writes that his brother used to live in New Jersey. He now lives in Missouri. When ordering a Playstation 3 from Best Buy, he repeatedly corrected his address in Best Buy’s system, but somehow the PS3 still ended up shipped to his former address in New Jersey. Now Best Buy doesn’t intend to do anything until Steve’s brother convinces the current occupant of his former home in New Jersey to send the PS3 back. Good luck with that.